BentgoStainless Steel Insulated Food Container
Product details
Web ID: 12317766131 reviewssorted by Newest
Bentgo Stainless Container difficult to clean
Initially it was quite good for my sons lunch but then when there is food left in the container which then lodges itself in the lid it can be difficult to clean. I like others as it appears have became frustrated with the container being difficult to clean. Apart from being difficult to put back on, the constant removing of the seal caused it to start tearing. Now I'm not sure what to do and whether or not I need to find another solution for my sons lunch container
Customer review from Bentgo
Response from Bentgo
Hi DDMx3, Thank you for sharing your experience. We’re sorry to hear that your Bentgo Stainless Steel Insulated Food Container has been difficult to clean. We take feedback like this seriously and would really appreciate the opportunity to learn more about your experience. Bentgo products are backed by our warranty, and our team would be glad to help find a solution for you. Please feel free to contact us directly at support@bentgo.com or 657-275-3738, and we’ll be happy to assist. If you have your order details available, that will help us get things taken care of more quickly. We truly appreciate you bringing this to our attention and hope to connect with you soon. Thank you, Jessica Bentgo Customer Support
Excellent product
Omg this product is very amazing we are using daily base for cold and hot and it does keep food hot and cold for several hours .I will recommend 💯to buy for adults lunch or teenagers. It's honest review I am not influencer or blog maker.
Customer review from Bentgo
Awful valve design
I thought it was great initially, with the wide opening. I quickly discovered food gets trapped in the rubber seal of the valve, so you have to remove the seal each time the thermos is used. Apart from being difficult to put back on, the constant removing of the seal caused it to start tearing. I then also discovered there is no way to clean inside the valve unless you pry the valve apart, which will just break out eventually. Inside was full of mould. What a waste of money.
Customer review from Bentgo
Response from Bentgo
Hi Mishicus, We’re sorry to hear about your experience and appreciate you sharing these concerns. We understand how frustrating this must be, especially when cleaning and maintenance become difficult over time. Our team can help guide you through proper cleaning and care for the container and its components, and we’d like the opportunity to review what happened with the seal and valve. Please reach out to us at support@bentgo.com or call 657-275-3738, and our support team will be happy to assist. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
lots of water gets into the lid and
lots of water gets into the lid and can't get it out! I stopped using it!
Disappointed
Does not keep food warm at all, was hoping for someone who works in healthcare did not work.
Customer review from Bentgo
Response from Bentgo
Hi Connie, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Stainless Steel Insulated Food Container not keeping food warm. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Didn’t receive as yet
Didn’t receive yet so won’t know if it’s going be good
Recommends this product
capacity issue
The workmanship was good. The photo was a little misleading as it shows contents of item much higher in container than the screw on lid actually allows.
Customer review from Bentgo
Response from Bentgo
Hi Jeremy, Thank you for taking the time to share your feedback about your Bentgo Stainless Steel Insulated Food Container. We sincerely apologize that the container's capacity wasn't what you expected. It can hold up to 2.4 cups (19 oz) of food. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
Doesn’t keep food hot.
I stupidly purchased two of these. Both of my kids came home and said that their lunches were cold. I have tried a few more times and same results everytime. Also the gold color is peeling off. So ugly. And useless.
Customer review from Bentgo
Response from Bentgo
Hi Dsodi, Thank you for sharing your experience. We’re sorry to hear that your Bentgo Stainless Steel Insulated Food Container didn't keep the food warm. We take feedback like this seriously and would really appreciate the opportunity to learn more about your experience. Bentgo products are backed by our warranty, and our team would be glad to help find a solution for you. Please feel free to contact us directly at support@bentgo.com or 657-275-3738, and we’ll be happy to assist. If you have your order details available, that will help us get things taken care of more quickly. We truly appreciate you bringing this to our attention and hope to connect with you soon. Thank you, Jessica Bentgo Customer Support