Rio Healthy Ceramic Nonstick 18" x 11" Double Burner Griddle Pan
Product details
Web ID: 15858582VERY nice for pancakes
Had a Wolf Range with built in griddle for years and got used to having a super hot flat iron surface! When I moved new stove had 6 burners but no griddle. Figured for once or twice a month pancakes it wouldn't be a big deal. It was a big deal. I bought this to see if spanning two burners would work. It takes a bit of moving it around but this pan is solid without being heavy and is large enough for 6 large pancakes if thats your jam on Sunday mornings. Also great for grilled cheese and burgers when the kids are here. I really like this brand of an and the cream non stick surface!
Will not withstand the heat
I am very disappointed in this pan. I’ve had it for 2 years, and after a few uses it started to warp! I thought it was supposed to take the heat. I cook break on it, and it doesn’t withstand the heat. Very bad quality!
Response from Customer Service
Please contact customercare.us@greenpan.com for warranty assistance. They are happy to help!
Worst Griddle
Purchased it in May 2025. I have barely used it and does not work. Poor quality. I followed instructions and still not good.
Response from Customer Service
We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring it to a near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a Mr. Clean Magic Eraser on the warm surface; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
Best griddle ever
Used this griddle for the first time this weekend on my camper stove. The pan fit over the double burners perfectly and this was the best French toast. I have made without sticking, and scraping. The pan literally wiped clean with a paper towel, which is a plus if you're camping with limited water!
Customer review from greenpan.us
Love this pan.
Awesome! Perfect for our gas stove and big family!
Recommends this product
Customer review from greenpan.us
Love it!
Beautiful design, easy to clean! Great for multiple uses such as frying bacon on the stovetop or baking veggies in the oven.
Recommends this product
Customer review from greenpan.us
not works
This griddle was useless, it became crooked when it was heated and now it is very crooked. i will like to reurn
Response from Customer Service
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
The Best
Love it! Cooks evenly, the non-stick is amazing, and it cleans easily. I've had a lot of greenpan items and they never disappoint!
Recommends this product