WH-1000XM5 Wireless Over-Ear Noise Canceling Headphones

Shipped and sold by Walts TV
Limited-Time Special
$248.00 (38% off)$398.00
Color:Silver
Size:NO SIZE
Offers & perks
6-month financing with Macy's Card.

Product details

Web ID: 16296294

Step into a world of pure focus with the WH-1000XM5 wireless headphones, engineered to redefine distraction-free listening. Dual processors and eight microphones deliver industry-leading noise cancellation and remarkably clear calls, while a newly designed 30mm driver produces rich bass, detailed highs, and stunning clarity. High-Resolution Audio support and intelligent sound upscaling restore depth to every track, wired or wireless. Adaptive features adjust to your environment, pause music when removed, and resume when worn. With multipoint connectivity, voice assistant compatibility, up to 30 hours of battery life, and a lightweight, luxuriously comfortable design, these headphones offer immersive sound tailored perfectly to your day.

  • Product Features

    • Industry-leading noise cancellation optimized to you
    • 4 beamforming microphones for crystal clear hands-free calling
    • Ultra-comfortable, lightweight design with soft fit leather
    • Redesigned collapsible case made for easy storage in a bag
    • This product has a manufacturer 1 year limited parts warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Wipe clean
    • Imported
    • Request warranty information

  • Product Dimensions

    • W x D x H
    • 0.55

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
  • The headphones offer excellent noise cancellation and sound quality.
  • The active noise cancelling feature effectively blocks out ambient sounds, providing an immersive listening experience.
  • The sound quality is described as rich, detailed, and balanced, with powerful yet controlled bass.
  • The comfortable design and long battery life are also appreciated.
  • The touch controls are intuitive and allow for easy adjustments.
  • While minor drawbacks are mentioned, the overall consensus is that the headphones are among the best noise cancelling options, delivering exceptional value.
AI-generated summary from 2,214 customers reviews.
4.5/5

2,219 star ratings, 2,214 reviews

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2,214 reviewssorted by Newest

Marabout Fox
3 days ago

Amazing sound

Best headphones on market. Amazing sound and great noise cancelling.

Customer review from sony.com

AMejiaG
4 days ago
from Maryland

Design Flaw

I got these headphones less than a year ago and the hinges have snapped out of place on both sides of the headphones. Initially i glued the hinge back into place the first time it happened and now it had happened on the other side. Extremely upset as I paid full price and anytime i speak with anyone about repairs I am told that it does not fall under the warranty. I recommend you save yourself the time and money and invest in other headphones by other companies because this design flaw appears to be common with Sony headphones. I originally enjoyed the sound quality of the project and was certain that the headphones were the ones for me but now that this has happened to both sides and I find it it has happened to many others it makes me question my overall purchase

Customer review from sony.com

Response from sony.com

Sony North America Customer Support4 days ago

Hello there, Thank you for considering Sony products. We sincerely apologize for the inconvenience you have experienced with your WH-1000XM5 headphones. We understand how frustrating it must be to have the hinges snap on both sides, especially after investing in what you expected to be a durable product. Please note that the warranty generally covers manufacturing defects and does not include accidental damage or wear over time. However, to assist you further, we recommend reaching out to our authorized repair partner, Encompass, who can offer repair options that may be more affordable for you. You can find more information here: https://sony.encompass.com/item/15214669/Sony/WH1000XM5-HBR/. We hope this helps you get back to enjoying your headphones soon. Thank you for your understanding, and please don’t hesitate to contact us if you need further assistance. Best regards, -Fred

Tokes
7 days ago

Sony headphones

PERFECT FOR TRAVEL, SOUND IS BANGING. GOOD FOR MOVIES TOO

Customer review from sony.com

Alinston
8 days ago

Awesome sound Quality

I’ve been using the Sony WH-1000XM5, and honestly, it feels like stepping into silence whenever I put them on. The noise cancelling is insanely good. When you’re on a bus, train, or even around people talking, it just fades everything out. It actually makes you notice how noisy your environment was before 😄 Sound-wise, it’s clean and smooth, but not perfect out of the box. I had to tweak the EQ a bit to get that punchy bass I like. After that, it sounds amazing. Comfort is where it really wins for me. I can wear it for hours without any pain or pressure. That matters more than you think.

Customer review from sony.com

HALA56
10 days ago

Good but

Had these around 1 month now and I really like them, ANC is great and the app allows lost of customisation. A couple of negatives, they are large and I look like I am wearing ear defenders, they get uncomfortable eventually if you wear glasses due to the position of the speakers

Customer review from sony.com

Response from sony.com

Sony UK9 days ago

Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-1000XM5, and happy with the sound quality we always aim to deliver! Yet, we are sorry to hear that you're facing difficulties with the comfort of the headset. Please make sure to follow the steps at this link to wear and adjust the headset for your maximum comfort: https://cutt.ly/LtAPRlxa Additionally, we appreciate your feedback regarding the size of the headset. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if any further assistance is needed, please feel free to contact us using this link: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser). Menna @Sony Support UK

JB8462
13 days ago

Great Headphones

Bought for long haul flihht and general music listening. Noise canceling and music range excellent. Very comfortable to wear for s long time and battery lasts ages

Customer review from sony.com

Scubaemsy
14 days ago

Superb headphones

These are soft light and comfortable over ear headphones with outstanding quality listening. Lovely colour which is stylish and unusual.

Customer review from sony.com

DKT88
14 days ago

Good headphones.

Nice headphones, good sound quality and excellent noise blocking

Customer review from sony.com