2,884 reviewssorted by Newest
Replacement of old Dyson.
This was to replace my Dyson ball and what a delight works perfect .This Dyson has been well thought out and I have no complaints.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience with the Dyson V11. We're glad to hear it's been a delight and meets your needs.
I have it for 2 weeks, it works ok. I like it on the carpet.
Customer review from Dyson
Response from Dyson
Thank you for your feedback. We are glad that you are happy with its performance. Your feedback means a lot to us.
Brilliant
Just love it. It is brilliant . And easy to use and does brilliant job
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your feedback. Your feedback is highly appreciated and serves as a great encouragement for our team. Your feedback means a lot to us.
Nimble /easy to empty
Should have purchased this ages ago ! Nimble and so easy to empty. The rubbish it picks up from the carpet is visiblely more than the old vacuum. Happy chappy
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We’re glad to hear you’re enjoying how nimble the machine is, how easy it is to empty, and the noticeably improved carpet cleaning performance. It’s great to know it’s been a worthwhile upgrade for you.
Top class cleaner
Top class vacuum really does what it says it will. Very effective and efficient.
Customer review from Dyson
Response from Dyson
Thank you for your feedback. Your feedback is highly appreciated and serves as a great encouragement for our team. Your feedback means a lot to us.
Holding on button is annoying!
Overall I really like this vacuum. It works well and the battery lasts a while. However, I hate that you have to hold the on button. My hand gets tired after a few minutes. I just ordered an adapter that will hopefully resolve this issue but it’s kind of annoying that I have to do that. This was not a cheap vacuum.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are pleased to hear that the vacuum performs well and has a long-lasting battery. We regret that the holding trigger button annoying, and physically tiring over time. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most. Thank you again for your input.
Great bit of kit
I have always used a cylinder vacuum but was looking for a cordless device. Before purchasing I checked the reviews on Which? and they were spot on. Quick to charge, excellent suction and glides easily over carpets and hard floors without having to change anything. Good display showing battery life for each of the three modes and easy to change attachments for stairs, the car etc. Very pleased and would certainly recommend.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your feedback. Your feedback is greatly appreciated and serves as a valuable encouragement to our team. We are glad that you are happy with its performance. Your feedback means a lot to us.
Too heavy for me
I bought this one to replace my cyclone v10 and I liked my cyclone v10 better. This one is much heavier and I'm thinking of returning it. The suction is good, and it is very quiet.
Customer review from Dyson
Response from Dyson
Hi there, thank you for letting us know about this. We are sorry to hear about the issue you faced. Please be assured that Dyson is known for the durability and reliability of its products, and we’d like to help make this right. If you need any assistance regarding this, you can connect with us via our chat or call our support team, which will be able to look into the matter in detail and guide you through the necessary steps. We are committed to ensuring that you receive the assistance you need!