Newair24" Built-in 177 Can Beverage Fridge in Stainless Steel with Precision Temperature Controls and Adjustable Shelves
Product details
Web ID: 16993131459 reviewssorted by Newest
Problematic and now dead
We bought this beverage cooler about 6 years ago. Within the first year a cooling fan failed. Newair sent a replacement fan at no charge but it was not the correct fan after 2 more attempts we received the correct fan. Had to pay a refrigerator tech to install it. Newair DOES NOT have service technicians. A different Fan failed a year ago. We replaced it. A few weeks ago the unit quit cooling and was actually warm. This time we contacted our home warranty company. A technician came out and reported the compressor had failed. Parts not available from the manufacturer to repair the unit. So now it is useless. In addition, the cooler was always noisy. We will get another beverage cooler but it WILL NOT BE A NEWAIR brand. We will buy a name brand which has service technicians and stands behind their product.
Customer review from NewAir
Unit Died Less Than 2 Years!!
I cannot recommend these units. My unit died in less than 2 years of use. The unit stopped cooling and when I contacted newair they offered to send out a new temperature sensor. This did not fix the issue and another call to newair informed the unit had a cooling system issue. I had the unit diagnosed at a local appliance repair who identified that the compressor was not longer working. New air doesn't offer parts to fix any cooling system issue so the unit is garbage at this point. New air offered me 40% another unit that would end up costing me more than I paid for the unit initially in 2022. Very disappointed and cannot recommend these units.
Customer review from NewAir
Unit Died Less Than 2 Years!!
I cannot recommend these units. My unit died in less than 2 years of use. The unit stopped cooling and when I contacted newair they offered to send out a new temperature sensor. This did not fix the issue and another call to newair informed the unit had a cooling system issue. I had the unit diagnosed at a local appliance repair who identified that the compressor was not longer working. New air doesn't offer parts to fix any cooling system issue so the unit is garbage at this point. New air offered me 40% another unit that would end up costing me more than I paid for the unit initially in 2022. Very disappointed and cannot recommend these units.
Customer review from Newair
Response from Newair
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from Newair
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Great product
Does the door have the ability to stop and not swing all the way open? Meaning like a door check arm.
Recommends this product
Customer review from NewAir
Great product
Does the door have the ability to stop and not swing all the way open? Meaning like a door check arm.
Recommends this product
Customer review from Newair
Response from Newair
Thank you so much for leaving a review for your unit ABR-1770! We really appreciate your feedback.I wanted to let you know that the door on your unit unfortunately doesn't have the feature to stop from swinging open. I apologize for any inconvenience this may have caused. Thank you for choosing Newair!
Response from Newair
Thank you so much for leaving a review for your unit ABR-1770! We really appreciate your feedback.I wanted to let you know that the door on your unit unfortunately doesn't have the feature to stop from swinging open. I apologize for any inconvenience this may have caused. Thank you for choosing Newair!
It was great initially...
Had this unit for a few months until frost buildup started occurring at the back of the unit. We would fully defrost and it kept happening. Waiting replacement unit now and I am really hoping we do not have the same issue again.
Customer review from NewAir
It was great initially...
Had this unit for a few months until frost buildup started occurring at the back of the unit. We would fully defrost and it kept happening. Waiting replacement unit now and I am really hoping we do not have the same issue again.
Customer review from Newair
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Faulty compressor that cannot be replaced
We purchased the fridge four years ago based on attractive looks and overall reviews. It was more expensive than other brands. It never received much use because it was a bar fridge in our basement rec room that didn't get used a lot. The compressor quit working this spring and I was told it could not be replaced. I also tried to see if it was anything else (loose wires, etc.) without success. Disappointed it only lasted four years and is now in a landfill.
Customer review from NewAir