Product details
Web ID: 169931321,123 reviewssorted by Newest
Great product
Great product, one thing that would make it alot easier to get status would be to illuminate the control panel. As it is difficult to see machine status
Recommends this product
Customer review from NewAir
Won't stop making ice and ice shovel hinge broke!
This has been a good ice maker but the design with the ice tray is bad. Once the basket gets full, it doesn't shut off? So the side effect is you have to empty it regularly. Apparently I didn't get to it and it broke the hinge? Can't find a replacement.
Customer review from NewAir
Great but only lasted 18 months
Worked great with regular cleanings and running cleaning solution through 1x mo, but then the tray mechanism froze up and no way to fix it. Husband tried everything to fix. Biggest downfall is it's price is high and the warranty only lasts 1 year.
Customer review from NewAir
A WASTE OF MONEY
USED THIS PRODUCT 3 TIMES and it stopped working!! I may have had a defective one and because its a year past the purchase date I cant get another one or a refund.
Customer review from NewAir
A WASTE OF MONEY
USED THIS PRODUCT 3 TIMES and it stopped working!! I may have had a defective one and because its a year past the purchase date I cant get another one or a refund.
Customer review from Newair
Response from Newair
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from Newair
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Great product
Great product and customer service was great after my first issue . Customer care was very helpful
Recommends this product
Customer review from NewAir
Great product
Great product and customer service was great after my first issue . Customer care was very helpful
Recommends this product
Customer review from Newair
Response from Newair
Thank you for the 5-star review and for posting your comments in regards to this product AI-215SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from Newair
Thank you for the 5-star review and for posting your comments in regards to this product AI-215SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Waiting for our NewAir broken part
Waiting for the tracking number for our replacement plastic NewAir broken IceTray part, which was ordered on Sept 25. Love the IceMaker, and hopefully we'll receive the part so it can be installed, getting our NewAir back up and running!!
Recommends this product
Customer review from NewAir