NewairCountertop Bullet Ice Maker in Matte Black or Metallic Silver, 26 lbs/Day
Product details
Web ID: 1699313973 reviewssorted by Newest
I had high hopes
The machine started off great!! Then went downhill quickly. It has been less than a year and the machine will no longer tilt the ice over into the bin. It makes ice still but it is not dropping the ice for some reason. Also, it rusts really bad on the inside of the machine which is now impacting the ice. Ugh, I honestly don't even want to get it replaced.
Customer review from NewAir
Pleassed
We have used this ice maker a few times and have been pleased with results.
Customer review from NewAir
Wouldn't buy again
Got this ice maker for home and have used it maybe 3-4x and today and extremely hot day decided to cut it on. Have been waiting for over an hour and no ice is dropping. I can hear the fan and the sound like it's dropping but nothing drops!!!!
Customer review from NewAir
Broke
My machine lasted 6 months and stopped making ice! Because it was a gift, they wouldn't replace it! I would not purchase this machine again! 😑
Customer review from NewAir
Broke
My machine lasted 6 months and stopped making ice! Because it was a gift, they wouldn't replace it! I would not purchase this machine again!
Customer review from Newair
Response from Newair
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from Newair
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Wow!! What a machine!!
I bought this ice machine on a literal whim and to me it was an excellent decision, I definitely am not dissappointed at all I love this ice maker/ It functions just like the big machines you see in hotels and restaraunts .It cycles fresh cubes in about six minutes.It is easy to set up and start using.A third grader could do it. I have had no issues whatsoever so dont believe all the negative comments This is a perfect gift for anyone special to you .I woulde def buy one again and again I love the quality of the product and it doesnt take up a lot of space and its portable.In my opinion this model is a definite winner!!!
Recommends this product
Customer review from NewAir
Get the extended warranty as it breaks quickly!
I am just over one year in (used it minimally at our summer home) and it no longer works. Hoping they will exchange it for one that works!
Customer review from NewAir
I love this ice maker so far
*This was sent to me as a review. I love my new ice maker so far and use it throughout the day and it holds a good bit of bullet ice in the basket at a time. My kids enjoy this ice too and put it in their cups for their juice. I highly recommend. It only takes about 10 - 12 minutes for it to make the ice. It's perfect for an apartment counter for it to sit.
Recommends this product
Customer review from NewAir