Newair24" Built-In 52 Bottle Compressor Wine Fridge in Stainless Steel with Precision Digital Thermostat and Premium Beech Wood Shelves
Product details
Web ID: 16993178152 reviewssorted by Newest
I would not buy this product again.
When I unpackaged the wine fridge there were screws rattling around inside the cooler, when I tried to put them back in where they had come out of, they wouldn't even screw back in. The Cooler is cheaply made, the shelves don't come out very far and you can not remove a bottle in the back without taking out the bottles in the front. Most of my wines of NAPA cabs so although it say it's holds 52 bottles I could only get in 31 bottles. Shelves are really cheap, I would not recommend purchasing this product. It does appear to a fairly accurate (within 3 degrees) of the temperature gage.
Customer review from Newair
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Loved it until last week - No Longer Works!
I did a lot of research when I was looking to purchase a wine cooler and I decided on this one. I loved the look of it, it held a lot of bottles of wine, and wasn't too loud. I purchased the extended warranty and it will be 6 years next month (December 2023) that I have had it and now it no longer works! It no longer gets cold - before the temp was at 40 degrees and now it won't go below 65. I have tried everything to restart it, etc. I paid $800+ for this and it certainly should have lasted longer than 6 years! So disappointed!
Customer review from NewAir
Loved it until last week - No Longer Works!
I did a lot of research when I was looking to purchase a wine cooler and I decided on this one. I loved the look of it, it held a lot of bottles of wine, and wasn't too loud. I purchased the extended warranty and it will be 6 years next month (December 2023) that I have had it and now it no longer works! It no longer gets cold - before the temp was at 40 degrees and now it won't go below 65. I have tried everything to restart it, etc. I paid $800+ for this and it certainly should have lasted longer than 6 years! So disappointed!
Customer review from Newair
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Love my new wine refrigerator!
I am very happy with this product. It is very quiet, looks great in my kitchen island, and keeps the bottles at a perfect temperature. The New Air customer support is very responsive and the representatives are there to help customers with product questions.
Recommends this product
Customer review from NewAir
Love my new wine refrigerator!
I am very happy with this product. It is very quiet, looks great in my kitchen island, and keeps the bottles at a perfect temperature. The New Air customer support is very responsive and the representatives are there to help customers with product questions.
Recommends this product
Customer review from Newair
Response from Newair
Thank you for posting your comments in regards to this product AWR-520SB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from Newair
Thank you for posting your comments in regards to this product AWR-520SB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Great Winecooler
superb features - LED lighting, tinted glass door, temp setting down to 40. this mfg is terrific with customer service. quick telephone access hold time, excellent same-day email response and product support.
Recommends this product
Customer review from NewAir
Great Winecooler
superb features - LED lighting, tinted glass door, temp setting down to 40. this mfg is terrific with customer service. quick telephone access hold time, excellent same-day email response and product support.
Recommends this product
Customer review from Newair
Response from Newair
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from Newair
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
I would not buy this product again.
When I unpackaged the wine fridge there were screws rattling around inside the cooler, when I tried to put them back in where they had come out of, they wouldn't even screw back in. The Cooler is cheaply made, the shelves don't come out very far and you can not remove a bottle in the back without taking out the bottles in the front. Most of my wines of NAPA cabs so although it say it's holds 52 bottles I could only get in 31 bottles. Shelves are really cheap, I would not recommend purchasing this product. It does appear to a fairly accurate (within 3 degrees) of the temperature gage.
Customer review from NewAir