Newair116-Bottle 27" Built-In Dual Zone Wine Fridge
Product details
Web ID: 1699319969 reviewssorted by Newest
Would not recommend
I initially bought this unit and was super excited. I received a u it where the lower zone temperature does not stabilize, the temperature fluctuates 4-5 degrees constantly. I called and they were nice enough to replace since it's within 30 days. Got my new unit and guess what. Same thing. I did everything the instructions said, let it sit for 24 hours before plugging in, and another 24 hours to stabilize the temperature before putting the wine in. At first it was fine, then after about a week, the same thug kept happening after putting my wine in. I now believe these are defective or they've had these units for so long that they just done work as well anymore. Very disappointed. Also, when they gave anew unit, they don't take the other one and you have to dispose of it yourself. So sad and disappointed. Now I'm stuck with a unit that doesn't work well and my wines temperature will constantly fluctuate.
Customer review from NewAir
Would not recommend
I initially bought this unit and was super excited. I received a u it where the lower zone temperature does not stabilize, the temperature fluctuates 4-5 degrees constantly. I called and they were nice enough to replace since it's within 30 days. Got my new unit and guess what. Same thing. I did everything the instructions said, let it sit for 24 hours before plugging in, and another 24 hours to stabilize the temperature before putting the wine in. At first it was fine, then after about a week, the same thug kept happening after putting my wine in. I now believe these are defective or they've had these units for so long that they just done work as well anymore. Very disappointed. Also, when they gave anew unit, they don't take the other one and you have to dispose of it yourself. So sad and disappointed. Now I'm stuck with a unit that doesn't work well and my wines temperature will constantly fluctuate.
Customer review from Newair
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Macys is usless
Macy’s never delivered this item and their customer support was useless. They still have not cancel the order although they told me twice they would. I’m sorry for Newair, I’m sure their product is well built. Unfortunately for them Macys was the retailer.
Recommends this product
Sexy Fridge!
This fridge is just the right size and looks great. It holds 116 bottles of all shapes and sizes, and with the duel zones, it is perfect to house both our red and white wines. The construction is solid and the drawers (that also pull out) are very sturdy. The door is well insulated and closes tightly.
Recommends this product
Customer review from NewAir
As advertised
Unit is as advertised. Looks good from the outside and is well made. Had an issue with my installation, but customer service was quick to respond and get resolution.
Recommends this product
Customer review from NewAir
Beautiful unit and amazing customer service!
The unit did not have keys and when I called customer service they not only took care if the keys, they gave me so much useful information regarding my unit! Thanks
Recommends this product
Customer review from NewAir
I would buy this product again
I use this product to store my wine. It does a great job to keep my wine at the cool temperature that makes it perfect and ready to serve.
Recommends this product
Customer review from NewAir
3.5 years in
My fridge is now 3 1/2 years old and still going strong. I have not had good luck with wine fridges lasting, so I am pleased so far. I agree with another reviewer that the shelves are very close together so they do not fit all styles of wine bottles well. The syrah style bottle or "sloping shoulder" style is fatter at the bottom than say a traditional cab bottle. These do not fit well and as others have stated, might get hung up on the upper shelf. Obviously they do this so they can sell the fridge as holding 116 bottles. I'm pretty sure that's 116 bottles of 1 specific type arranged in a very specific way. I don't know how many I have in mine, but I imagine with mixed bottle types, you could fit around 80.
Recommends this product
Customer review from NewAir