Madison Park500-Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set, Queen
Product details
Web ID: 1703134845 reviewssorted by Newest
dreamy sheets
These sheets are very high quality and they wash beautifully! They are so soft and comfortable and they were a perfect fit for my queen bed. Very easy to put the fitted sheet on the corners and the flat sheet is generously made so making the bed is a breeze!
Recommends this product
Deep pocket sheets
very nice sheets
Thin; Bad Odor
It’s surprising that cotton would have a bad odor, but that’s what it was. I only buy Egyptian cotton, so this set drew my eye. However, I. Usually buy a higher thread count, so a different feel is not surprising. It was a very thin feel, and that was surprising. I wish Macy’s would go back to a higher thread count Egyptian cotton sheets. This package does not measure up.
Response from Macy's
Dear Customer, thank you for your feedback. We’re very sorry to hear that this sheet set didn’t meet your expectations, especially since you specifically look for Egyptian cotton and were hoping for a more substantial feel. We’re also sorry to hear about the odor you noticed. That’s not typical of cotton sheets and may be related to packaging or storage prior to arrival. We understand how that can affect your overall impression right out of the package. The Madison Park 500 Thread Count Egyptian Cotton Deep Pocket 4-Pc. Sheet Set is made with Egyptian cotton for breathability and smoothness, and many customers enjoy its cool, lightweight feel—particularly in warmer climates or for year-round comfort. Your feedback is very valuable and will be shared with our team to help us improve our products.
Not worth money
After first wash feels like sandpaper. Disappointed. Would not buy it again.
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear the Madison Park 500‑Thread‑Count Egyptian Cotton Deep Pocket 4‑Piece Sheet Set did not meet your expectations. While these sheets are designed with a 500 thread count and a deep‑pocket fit for comfort and durability, we understand how disappointing it is when the fabric feels rough — like sandpaper — after the first wash. Your comments are very valuable, and we’ll share them with our product and quality teams for review as we work to improve fabric performance and customer satisfaction.
Egyptian Cotton Sheets
I love my both sets that I bought. I got the best night sleep.
Recommends this product
The smell
Upon opening the package the smell was so sickening it turned my stomach. I thought maybe something spilled on the box in transit but the sheets would be fine since they were encased in their own plastic covering but when I unzipped the plastic covering the smell was even worse. I returned them. I do not recommend purchasing this item.
Response from Macy's
Dear Customer,
Thank you so much for taking the time to share your feedback with us. We are sincerely sorry to hear about the distressing experience you had with the Madison Park Egyptian Cotton Sheets.
We understand how disappointing—and physically unpleasant—it is to receive a new product that is not in pristine condition, especially when you are looking forward to the comfort of a high-quality sheet set. Please accept our sincerest apologies for the discomfort this caused you.
We maintain very high standards for our products and their packaging, so what you described is certainly not the standard we strive for. We are glad to hear that you were able to return the item, and we have shared your specific feedback with our Quality Assurance team and the manufacturer to investigate this issue further and ensure it remains an isolated incident.
We truly value your business and your honesty, as it helps us improve. We hope you will give us another chance in the future to provide you with the exceptional quality and comfort you deserve.
Not what I expected
The fabric quality of these sheets seems nice, but they do come out of the dryer very wrinkled. If you're concerned about appearance, for use in a guest room bed for instance, I would not buy them.
Response from Macy's
Dear Customer,
We appreciate you sharing your practical feedback on the Madison Park 500 Thread Count Egyptian Cotton Sheet Set.
We are sincerely sorry that the high maintenance of these sheets has been such a disappointment. We completely understand the frustration of finding a fabric quality you like, only to realize it requires significant effort to look presentable. It is a major letdown when a "luxury" item creates more work—especially for a guest room where you want everything to look crisp and inviting—and we apologize for the inconvenience of having to deal with such deep wrinkles.
You deserve a guest room that looks hotel-ready without the extra labor, and we want to help you understand why this happens and how to manage it.
Fitted sheet incorrect dimensions
I’m extremely disappointed and frustrated with this sheet set. It’s advertised as having deep pockets, yet the flat sheet is nowhere near the correct size for a queen bed. After measuring, it came out to only 53 inches wide instead of the expected 60 inches. No matter how I turn or adjust it, it simply does not fit properly. The green lines in the photo show exactly where the seams start and end, making it clear that the sheet was constructed with the wrong dimensions—more like a twin than a queen. I followed all care instructions when they arrived, washing them as directed and air‑drying instead of using the dryer, so there’s no reason the sizing should be this far off. This is completely unacceptable, and I’m honestly shocked at the inaccuracy of this product.
Response from Macy's
Dear Customer, thank you for your feedback. We’re truly sorry to hear about your experience with the sheet set. The Madison Park 500 Thread Count Egyptian Cotton Deep Pocket 4-Piece Sheet Set is designed to offer a smooth, breathable feel along with deep-pocket construction for a secure fit, which many customers appreciate for both comfort and quality. We completely understand your frustration, especially after carefully following the care instructions and still encountering this issue. We kindly recommend contacting Macy’s Customer Service directly at 800-289-6229 for assistance.