Product details
Web ID: 1706556611,557 reviewssorted by Newest
Not long enough lasting
Bought this about 4-5 years ago(not really sure about the exact time frame). Rusted through the bottom, which is the same as what was replaced before. Though, I'm not entirely certain it's not due to the corrosiveness of our water where we live. Either way, I would expect longer life from this product.
Customer review from insinkerator.com
Response from insinkerator.com
Hi UncleRico, thank you for sharing with us. We're sorry to hear that our product failed to meet your expectations. While our disposers should provide many years of service, like any appliance, the life of an InSinkErator® disposer is entirely dependent upon service conditions, usage patterns, and local water quality. We sell millions of garbage disposers each year and we’re happy to report through regular evaluation and testing of our disposers, we have not found a trend of any issue. Your feedback is important to us and will be shared with our disposer team. If you have any questions or need assistance, you can always reach out to our Customer Service team via https://support.insinkerator.com/app/ask.
Leaking
Started leaking at the bottom as soon as warranty ran out. Quality is crap compared to older models. I will definitely be looking at a different manufacturer if these aren't laying much past the 5 yrs mark
Customer review from insinkerator.com
Response from insinkerator.com
Hi Biged2966, we apologize for the frustration this leak has caused. We aim for our units to last well beyond the warranty period, and we understand your disappointment. We take your feedback on quality seriously and will be sure to share it with our disposer team. If we can do anything else for you, please feel free to contact our Customer Service team via https://support.insinkerator.com/app/ask.
Great features, long lasting product!
Well, I would say that the first time I installed a Badger Waste disposal was recommended by my plumber. Now, this is the second one installed and and I am very satisfied to do it. These are the best waste disposal that you can buy.
Customer review from insinkerator.com
Broke
Broke after less than 6 months of installation of the disposal
Customer review from insinkerator.com
Response from insinkerator.com
Hi, thank you for your feedback. We can imagine how frustrating this experience must have been for you. Please know that we stand by our products and offer warranty to address any quality issues that arise early in the product's life span. We'd like to learn more about your experience so we can help address the situation and explore any available solutions. Please contact our Customer Service team at: https://support.insinkerator.com/app/ask.
Good quality product
Best garbage disposer on the market for everyday use!
Recommends this product
Customer review from insinkerator.com
Leaking on top
I bought this model less than 2 yrs ago & it’s leaking on the top badly! Shouldn’t happen!
Customer review from insinkerator.com
Response from insinkerator.com
Hi Marleys, thank you for reaching out. We understand your frustration and we're sorry that you had this experience with your disposer. Based on the photo, it looks like an installation issue as the mounting ring was not tightened enough and the screws were loose. You may want to uninstall then reinstall the unit. We have a troubleshooting guide here that may help fix the issue: https://support.insinkerator.com/app/answers/detail/a_id/523. Or, you can contact the original installer or plumber to resolve this.
no hex wrench, no size.
it doesn't say what size hex wrench to use; it says it comes with one but one is not there. what is the size anybody know or should i just return it like so many seem to do
Customer review from insinkerator.com
Response from insinkerator.com
Hi sadwrench, We're sorry to hear that the wrench is missing from the package of your new disposer. As an alternative, you can use a ¼-inch Allen wrench. If you have any further questions or concerns, please don’t hesitate to contact us at https://support.insinkerator.com/app/ask. We're here to help.
Don't waste your money
After three years leaking from the bottom reset button. Bearings and seal worn out as well. Piece of junk.
Customer review from insinkerator.com
Response from insinkerator.com
Hi Robert1021, we truly appreciate the feedback. It’s disappointing to hear your disposer failed after only three years, as we aim for much longer reliability. Our engineering team is constantly looking for ways to improve our products, and we'll be sure to share your comments with the appropriate party. If we can do anything else for you, please feel free to reach out to our Customer Service team via https://support.insinkerator.com/app/ask.