Product details
Web ID: 17085426829 reviewssorted by Newest
The Dyson is A+ however, the instructions that come with it are horrible. I would still buy again now that I learned how to put it together.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are thrilled the Dyson is living up to your expectations, we appreciate the honest feedback on the manual. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Huge fan!
This purchase was a replacement for a Dyson v11. This unit seems to be quieter than the v11. We have a lot of natural wood flooring that has very narrow gaps in which small dirt particles collect. It takes something with very good suction to clean this. Both the v11 and v15 do a great job! I love the convenience of the cordless vacuum! No maneuvering around a cord or having to stop and switch outlets. This has turned out to be more of a time saver than I could have anticipated. I also love how the cordless tackles all floors and converts quickly to tackle the car or furniture or wall decor. Great job, Dyson! I’m a huge fan and recommend your products to family and colleagues.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your Dyson V15 and finding its suction good and easy to use. It’s great to know that you are happy with the vacuum, and its versatility. We truly appreciate your input and are glad you’re happy with your purchase. If you ever need assistance, please know we’re always here to help. Thank you again for your kind words!
Great vacuum!
Have only had the vacuum for a couple of weeks, but really like it so far. Great suction and convenience compared to my central vac. The battery didn't last quite as long as I expected or needed for my whole house, but still good. I did not get a crevice tool with my purchase. That would be handy. Mounting and charging were simple. Initial assembly of the actual vacuum was a bit of a mystery and the directions were no help. Luckily I found a YouTube video that helped me figure it out. Ergonomically, for me, the handle is at a slightly wrong angle and is uncomfortable after a few minutes. Because the vacuum works so well and is very convenient for storage and use, I'm very happy with this vacuum.
Recommends this product
Customer review from Dyson
Response from Dyson
Hi there, thank you for letting us know about this. We are glad to hear that you are having a good experience with your Dyson, and we can understand that the battery did not last as long as you expected. Please do not worry if you need any assistance regarding your machine; you can connect with our call or chat support team, and they will help you to find the best possible resolution. Please be assured that Dyson is known for the durability and reliability of its products, and we’d like to help make this right. We are committed to ensuring that you receive the assistance you need. Thank you for choosing Dyson!
Great Vacum
I looked at this vacum before and said no due the price. Then we rented a home that had one and I was so impressed, I bought one for our main residence.
Customer review from Dyson
Response from Dyson
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Best Dyson we’ve ever owned!
As someone who already owns a Dyson, I had high expectations for this upgrade to our household. I was not disappointed. It is all Dyson from the design to the performance of all of the attachments/heads. We’re about to redo our flooring and can’t wait to see how it works on the new hybrid vinyl flooring. I would 100% recommend this Dyson kit!
Recommends this product
Customer review from Dyson
Response from Dyson
We’re so glad to hear your upgrade has been such a great fit for your home. Your kind words about the design and performance really encourage our teams. We hope the transition to your new hybrid vinyl flooring goes smoothly and that your Dyson continues to impress.
Cumbersome setup
I bought this vacuum 2 weeks ago and I'm not very happy. The wand going into the main vacuum requires another accessory to be used and then it still doesn't snap in place....poor design in my opinion. The floor attachment with the led light is interesting. It emphasizes all the dust on the floor...never knew how dusty my floors were.
Customer review from Dyson
Response from Dyson
Hi there, thank you for letting us know about this. We are sorry to hear about the issue you faced. Experience with the vacuum has not met your expectations so far. We understand how upsetting it is. Your comments about the LED floor attachment are also valuable. Many customers are surprised by how much dust it reveals, and we recognize that this can be both helpful and unexpected. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us. Thank you for choosing Dyson!
Super Suction!!!
This is my second Dyson vac. The first one is a V6 Pet. It’s about 12 to 14 years old. This new V15 is great. Super suction!!! It’s a little pricey but worth the money knowing it will perform beyond the next 10+ years
Recommends this product
Customer review from Dyson
Response from Dyson
Your feedback made our day. A 12 to 14 year run with your V6 is incredible, and we’re delighted the V15 is already showing you what it can do. We’re glad the suction and overall performance feel worth the investment. If you have any questions or need support, please feel free to reach out to us via live chat or call support.
Best vacuums out there
This is my fourth Dyson. Dyson vacuums are simply the best out there hands down. When I buy a new one I take the old one to our businesses or give them away because they are still good. We have six dogs and four cats so vacuuming every day is a must. The V15 Detect has been my favorite so far because of the suction power, battery run time and most importantly, the optic light on the head.
Customer review from Dyson
Response from Dyson
Hi there, we are truly grateful for your incredible loyalty and for taking a moment to share such a wonderful review. It is fantastic to hear that your fifth Dyson has become your favorite, especially with the challenge of keeping up after ten pets! We are thrilled that the powerful suction and the illuminated cleaner head are making your daily routine easier. Your continued support means the world to us, and we love that your previous machines are still serving your businesses well. If you ever need any tips or assistance, please reach out to our team via chat or phone.