9 reviewssorted by Newest
Mooresville Upholstered Armchair with Solid Wood L
Starting out was a little rough we saw it had been delivered but it wasn't at our house so we had to drive around our neighborhood. It had been delivered to one of our neighbors and was SITTING BY THE road in the dark. We had to load it into our car and bring it home. It was easy to put together and looks very good. The neutral color is great too. Except for the initial delivery experience everything was great.
Recommends this product
Good
Loved it
Recommends this product
Terrible chair- needs to be in a doll house.
The style is nice and the fabric is OK. But the size is unbelivable! Way too small. I'm 5 feet 1 inch and it's too small for me. DON'T buy.
Response from Macy's
We sincerely apologize that the product size did not meet your expectations.
We strive to provide accurate dimensions information, are available on our product page. We would be grateful if you could contact us directly via the platform or at after-sale1@karathome.com with more details. This will allow us to promptly verify and correct any discrepancies in the product data and, more importantly, explore how we can best address your specific situation. We are committed to resolving this for you.
Sooooooooooo Small Undersized Chair
The material is nice but that is all. The chair is so undersized that even a 5'1" woman hardly fits in it. The legs are short and so it is also low. If you are over 5 feet tall, don't buy this chair. I had it put together so I don't even know if company will take it back. Look for something else. Soooooooooo disappointed and I looked forever for a chair.
Response from Macy's
We sincerely apologize that the product size did not meet your expectations.
We strive to provide accurate dimensions information, are available on our product page. We would be grateful if you could contact us directly via the platform or at after-sale1@karathome.com with more details. This will allow us to promptly verify and correct any discrepancies in the product data and, more importantly, explore how we can best address your specific situation. We are committed to resolving this for you.
Stylish and Easy to Assemble
I was pleasantly surprised by how easy this chair was to put together—everything came together quickly with no hassle. I really love the color and the look of the solid wood legs; they give it a nice, modern touch. The only thing I wish is that the chair were a bit taller, but that’s on me for not paying closer attention to the dimensions. Overall, it’s a great addition to my space!
Chair is not level- the
Chair is not level- the front leg is shorter on 1 side. I would like a replacement chair .
Customer review from KARAT HOME
When they tell you it's Grey.. believe them
It's a very nice chair but it's grey. the photos look beige. I was hoping but not true
Customer review from KARAT HOME
Mooresville upholstered Arm Chairs
I purchased 2 NEW armchairs.1 complaint, delivery set up for Tuesday, company came Monday, no one home and left outside front, no indication or notice of delivery. #2 My BIGGEST COMPLAINT... I received one (1) NEW CHAIR AND one (1) USED!!!! Packaging was horrible and the used chair the back legs are all scratched up, where the new chair while the legs are okay the two chairs have two different colors of legs. I am hoping that the company will replace eight legs! I sent a text to the company and have not heard anything
Response from Macy's
Hello, we are truly sorry to hear about your negative experience. Your satisfaction is very important to us, and we appreciate your feedback. We are committed to making improvements based on your input. If there is anything we can assist with or any way we can make amends, please do not hesitate to contact our customer support team via email at after-sale1@karathome.com. Your inquiries or needs will be addressed and resolved within 24 hours.