CuisinartCoffee Center 10-Cup Thermal Coffeemaker and Single-Serve Brewer, SS-21
Product details
Web ID: 18246369108 reviewssorted by Newest
Love this coffee
This is a perfect combo coffee marker for a couple on different schedules
Customer review from cuisinart.com
Disappointed
I wanted to love this but I couldn’t. I wanted to move from single to dual machine so started here. I read reviews that the coffee lacked flavor due to the fast brew technique and found this to be true. The carafe was heavy and I wasn’t able to use the carafe to fill the reservoir because the rim inside of the carafe is so wide that water doesn’t pour completely out. I am not sure how to clean the pot. I have always had Cuisinart coffee makers so I’ve returned this and will try another.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear that this coffee maker didn’t meet your expectations and appreciate your detailed feedback. We understand your concerns about flavor, carafe design, and cleaning, and will be forwarding your comments promptly to our product team for review. We’re glad you were able to return the unit hassle-free, and our website has a variety of other models that may better suit your brewing preferences.
Tailored to your need.
A coffee maker that lets you know "Have it your way" Hot or cold coffee Many cups or single cup Tall cup or short cup Regular Brew or Stronger Brew Brew Now or Brew Later Drink hot now or Drink hot later
Customer review from cuisinart.com
One cup to one pot flexibility!
Love the flexibility of being able to make one cup or an entire pot of coffee with the same appliance. Great looking and functional.
Recommends this product
Customer review from cuisinart.com
Mornings Just Got Better
After years of settling for my wife’s favorite coffee with our standard coffee maker … she gifted me the Cuisinart 2-in-1 10 cup Coffee Center with a single serve option using pods OR single serve grinds of MY favorite brew. I like my coffee with chicory in the traditional style of my hometown, New Orleans. Mornings just got better with our Cuisinart. My wife still gets her favorite medium roast coffee … but now I no longer settle for her coffee … I enjoy my 12 ounce single serve of a dark roast cafe au lait. A tip for the guys … our Cuisinart is so simple to use that I’ve become my wife’s personal coffee barista … serving her first cup in bed every morning. A happy wife means a happy life! Thanks Cuisinart.
Recommends this product
Customer review from cuisinart.com
Quiet, Makes Great Coffee - But Leaky
Makes great coffee and is relatively quiet. However, our brand new unit arrived with a leak. Cuisinart is replacing it free of charge, so we’re cautiously optimistic about the replacement.
Recommends this product
Customer review from cuisinart.com
Coffee Center
Based on previous experience with Cuisinart products, I wanted to upgrade to the coffee center. So far I have been enjoying the center.
Recommends this product
Customer review from cuisinart.com
Carafe side quit working.
We bought this item about 6 months ago (mid-late 2025) and suddenly the carafe side won’t make coffee. This is the 2nd one that has failed. The other one lasted a few years.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience with the Coffee Center® 10‑Cup Thermal Coffeemaker and Single‑Serve, and we’re sorry to hear the carafe side has stopped brewing again. We recommend checking that the carafe is properly seated, the water reservoir is fully filled, and running a cleaning or descaling cycle, as mineral buildup can sometimes affect brewing performance. Our Consumer Assistance Center is available at 1-800-726-0190 to review your concerns and discuss support options—please reference Ticket #8900576025 when you call. Thank you for your feedback, as it helps us improve the reliability and performance of future models.