CuisinartCoffee Center 10-Cup Thermal Coffeemaker and Single-Serve Brewer, SS-21
Product details
Web ID: 18246369122 reviewssorted by Newest
Disappointed
At 5 months the single coffee side stop working and today 6 months the drip side stop working.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear that your Coffee Center® 10-Cup Thermal Coffeemaker and Single-Serve experienced issues with both brewing functions within such a short period of time. To help rule out any operational concerns, we recommend ensuring the unit has been descaled according to the instructions in the manual and confirming that the water reservoirs are properly filled and seated. We understand how frustrating it is when first the single-serve side and then the drip coffee side stop working, especially after only a few months of use. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901036415 so we can assist with troubleshooting and review available warranty options. Thank you for sharing your feedback—your experience helps us identify opportunities to improve future models and provide a better consumer experience.
Coffee gold star
This is the perfect coffee system for those who like to make grounded coffee and those who are in a hurry and just use a pod. You can grind your own for the pod or use a standard kcup. I like the flexibility without having 2 devices to take up counter spaces. It’s all rolled into one. This is my 3rd Quisinart coffee machine ( about 1 every 10 years). I like that i can still use my old carafe ( if needed). The stainless steel does keep it hotter longer. Would definitely recommend
Recommends this product
Excellent features! All of it
😍 love it 😍
Recommends this product
2 in 1!
Love this machine! My daughter and I don’t have the same schedule so the pod option has always been my go to, but having the option to also do a full or half pot of I have company is the best of both worlds
Recommends this product
Customer review from cuisinart.com
Coffeemaker of choice
We purchased another Cuisinart coffeemaker because this is the third one we have used. The first one was given to us by my husband's employer for his years of service. We like the looks and features of the Cuisinart coffee makers.
Recommends this product
Customer review from cuisinart.com
Great coffee maker!
Love this coffee maker! It’s nice to be able to make a pot of coffee but nice when you just need or want just a single cup. My only negative comment is the coffee pot reservoir is a little hard to fill, the lid gets in the way and the filter also reduces the area to pour water into.
Recommends this product
Customer review from cuisinart.com
Really good coffee
Honestly I am not that much into coffee makers…I have always preferred a pour over or an espresso. However at the thought of making coffee for ten with an upcoming gathering, I decided to bite the bullet and buy one for holidays etc. I am so pleased with this coffee maker that it is still on my counter!!! Brews at a good hot temp for either pot or individual cup. And I love that I can use my own coffee-not a premade pod.
Recommends this product
Customer review from cuisinart.com
Great unit for a combination brewer
My wife and I have been looking for a coffeemaker like this for a long time. She likes the K-cups and I like a brew carafe so I can pour a quick second or third cup when I am ready. One thing in particular they we were looking for was a stainless steel carafe, which is hard to find. This one fit the bill. There were a couple of negatives things said about it it being hard to open the lid to the carafe and pouring the last bit of the coffee, but I thought that was minor to the performance we were looking for. The pod brewer performs as well as any other that we have had and the SS carafe is great and keeps coffee hot for a long time. Easy to use and we love this coffeemaker!!
Customer review from cuisinart.com