7 reviewssorted by Newest
Christmas Gift
Im in love with my new serger!! Its super smooth and strong
Customer review from brother-usa.com
Works great, love it, strong machine, !!!!!!!!!!!!
Good strong machine, nice product, easy to use.....
Customer review from brother-usa.com
Never again
I have been sewing for 50 yrs. NEVER have I had a machine so Loud & Really so difficult to thread- Yes, Unless you have tweezers - almost impossible.
Customer review from brother-usa.com
Where Are ALL the Presser Feet!
I was so excited and looking forward to receiving my Brother ST4031HD Strong and Tough Serger until, upon unboxing the serger, I discovered THREE presser feet were missing...the pearl, piping and taping feet! I should have received everything included with this serger. This is not good, Brother. Give your customers what they paid in full for!
Customer review from brother-usa.com
Response from brother-usa.com
The Brother ST4031HD includes the Standard foot, the Blind Stitch Foot and the Gathering Foot. We apologize for any confusion. The remaining presser feet are optional accessories and can be purchased on our website at www.brother-usa.com or call our toll free number 1-877-276-8437 Mon-Fri from 9:00 am to 6:00 pm EST.
Machine is a beast
Have many years using various machines. Juki, Singer etc. I operate this machine hours everyday serging heavy material. I'm amazed at the speed and quality this machine provides. Highly recommend.
Customer review from brother-usa.com
Love my Brother Serger!
I've been sewing on this serger for several months now. Have used it to make masks, curtains, and handkerchiefs. No matter the type of fabric or the number of fabric layers, it has consistently performed well. Just love working with my serger!
Customer review from brother-usa.com
Disappointed
Disappointed and Frustrated! The Blue lever is supposed to work on a new machine in order to thread the lower looper. Well it didn’t! I’ve sewed with brother machines for years and still hoping they machine a better serger!
Customer review from brother-usa.com
Response from brother-usa.com
I'm sorry to hear you are having difficulties with the lever and threading the lower looper on the Brother ST4031HD. We’d like to help. Please contact Brother Customer Service using the link below: https://www.brother-usa.com/support