Philips White ProtectiveClean 5100
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Philips White ProtectiveClean 5100

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Philips White ProtectiveClean 5100

Product details

Web ID: 19248747

The Philips Sonicare ProtectiveClean 5100 electric toothbrush gives you healthier gums while teaching healthy brushing habits. Feel the difference of a gentle clean with Philip's Pressure Sensor while improving your gum health up to 100% more vs a manual toothbrush

  • Product Features

    • Densely-packed, high-quality bristles give you an gentle brushing to remove plaque along the gumline to improve gum health up to 100% more than a manual toothbrush. And the curved power tip makes reaching the teeth at the back of your mouth a breeze.
    • The built-in Pressure Sensor will emit a pulsing sound when you are brushing too hard to remind you to ease off the pressure.
    • The toothbrush allows you to customize your brushing to your own needs, with a choice of three different cleaning modes: Clean, White and Gum Care.
    • The ProtectiveClean is safe and gentle on braces, fillings, crowns and veneers. Sonic technology helps to drive toothbrush and water between teeth and the gumline for an exceptional clean.
    • 2 Year Limited Warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Wipe clean
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Federated States of Micronesia, Marshall Islands, Armed Forces Europe, Armed Forces Pacific, Alaska, Guam, Armed Forces Americas, U.S. Virgin Islands, Northern Mariana, Hawaii, Palau, Puerto Rico, American Samoa
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The electric toothbrush provides a deep, thorough cleaning for the teeth and gums.
  • Many users reported cleaner, smoother teeth, and some noticed whiter teeth and improved gum health.
  • The toothbrush offers useful features like different cleaning modes, a pressure sensor, and a timer.
  • Customers appreciated the long battery life and compact, travel-friendly design.
  • However, some experienced issues with the toothbrush's durability, reporting it stopped working properly after 1-2 years.
  • A few also found it to be quite noisy during operation.
AI-generated summary from 875 customers reviews.
4.5/5

876 star ratings, 875 reviews

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875 reviewssorted by Newest

External reviewer
6 days ago
Incentivized review
Date of use:2026-07-01

All around excellent.

Easy to operate. Excellent teeth cleaning. Multi setting.

Customer review from philips.com

Jmb0305
10 days ago
Incentivized review
Date of use:2025-07-14

Stopped working already

It already stopped working it stops, vibrating as soon as you put any pressure on the teeth that read the whole manual and tried troubleshooting, but nothing helps. I tried to exchange, but was not able since it’s not No longer exist. I’ve only had it for a year

Customer review from philips.com

Response from philips.com

Philips Consumer Care11 days ago

Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care

Sipigirl
2 months ago
Incentivized review
Date of use:2026-04-15

LOVE the gum mode!!

I absolutely love my new sonicare! My old one finally stopped working and I got the one wth the gum mode and I love it, I just wish I could have gum mode for my entire brushing and not after the first 2 minutes. My teeth feels way cleaner than with my old one!

Customer review from philips.com

old bag
3 months ago
Incentivized review
Date of use:2026-02-08

Nothing I dont like, so far so good, no problem yet. Very happy.

Recommends this product

Customer review from philips.com

User8
3 months ago
from San Francisco, California
Incentivized review
Date of use:2026-04-29

This product has pressure control and adjustment

I have used a " basic" sonicare toothbrush for a long time. I needed a new one so I saw the ProtectiveClean model that looked interesting and had adjustable pressure and was reasonably priced. I am glad I got it.I use it morning and night and am very happy with it. Glad to have 'upgraded' as my dentist regularly tells me how good I seem to be brushing and flossing after starting using the electric toothbrush.

Recommends this product

Customer review from philips.com

Bike53
3 months ago
from Rochester, NY
Date of use:2026-04-27

The rating is for the product durability. I have only used the brush for approximately 6 months and the metal stem that holds the brush became loose and can not be used safely. It wobbles around in the mouth and could damage teeth. I have had OralB units that lasted years. I tried this product to see if it cleaned teeth better and it is a shame I won't be buying the product again since it did seem to clean better but the manufacturing durability quality is lacking.

Customer review from philips.com

Response from philips.com

Philips Consumer Care3 months ago

Hello! We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please stop using the toothbrush and reach out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon! Best regards, Philips Consumer Care

Bike53
3 months ago
Date of use:2026-04-27

The 1 star is for product durability. The metal stem that holds the toothbrush became loose inside the housing and the toothbrush could not be used safely. The unit was only used for 6 months. I have had Oralb units that lasted years compared to this model. I will not be purchasing this product again but the one positive thing was that it did make teeth cleaner, shame it didn't last longer.

Customer review from philips.com

Response from philips.com

Global 2473 months ago

Hello, Thank you for taking the time to share your experience with us. We’re very sorry to hear about the durability issue you described, particularly with the metal stem becoming loose after only six months of use. That’s certainly not the reliability we want for our customers, and we understand how disappointing this is. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for sharing your feedback — it’s important to us, and we’re here to help. Best regards, Philips Consumer Care

Nancy 67
4 months ago

Disappointed

The toothbrush is disappointing compared to my previous Phillips toothbrush ordered from Macy’s for about the same price. It has fewer features and only one clean setting. When I brush the inside of my lower teeth, it makes a grinding sound.