Product details
Web ID: 19687574328 reviewssorted by Newest
More options equals greater failure.rate.
Received unit with the Starter Kit. Four months in and attempting to make a pot of coffee results in a partial pot brewed and the "Add More Water" light begins blinking, stopping the process. The heating element comes on and I've got a basket of wasted coffee grounds and no way to continue the brewing process. It's a known issue as the site has "Troubleshooting" instructions, a sure sign this is a defect in the production of this model. Wanted to like this model but should have listened to all the negative reviews. Can't recomment this item.
Customer review from keurig.ca
Great Product Idea -- But Bad Flavor Bleed
I've had this brewer for over a year now, and in general it's a great machine and great Idea. It's brews great hot drinks, and very cold, cold drinks. But, my one complaint is that there is Extreme Flavor bleed from Cold Drinks to Hot drinks for some reason. Anytime we brew a Strawberry refresher for example, afterword's we use a cleaning pod or two, and run the rinse cycles probably 3 full water reservoirs worth, and our next 5 hot coffee's Still taste Fruity. Because of this, we avoid the cold drinks as much as possible, but that's almost impossible with a couple teenagers in the house. Next time we will keep them to separate machines to avoid this issue.
Customer review from keurig.ca
Great coffee maker, brews beautifully!
Great coffee maker, brews beautifully!
Recommends this product
Coffee machine
Super
Recommends this product
Perfecta
Divina,me enamore d mi nueva cafetera
Keurig Coffeemaker
This is a birthday gift for our son as he requested this from us. I know he will enjoy it!
Terrible!
I bought the first one in April and it stopped working end of September. The water stops flowing into the pods, water over ran into the machine. I bought a 2nd one hoping it was a fluke. This one worked for 3 weeks and started doing the exact same thing. UGH!
It was broken
Response from Macy's
Hello Mary, and thank you for your review. We're sorry to hear that you're disappointed with your new K-Brew + Chill coffee maker—this is not the experience we strive to deliver. We’d appreciate the opportunity to assist and help improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week, from 7:00 AM to 10:00 PM EST. We look forward to speaking with you.