Philips DiamondClean Smart 9300 Electric Toothbrush - Grey
Product details
Web ID: 20143149Quality not the Same
I liked this toothbrush, but it stopped working twice! It is expensive for me to have it happen twice in a year. My prior one worked for many years!
Customer review from philips.com
Response from philips.com
Hey, Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you. We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care
Amazing! Use soft bristles!
It’s like polishing your teeth every single day! Sonicare doesn’t just brush your teeth, it polishes them. Will give you that fresh from the dentist feeling every time. This is the first model I’ve had with pressure sensing. I’ve had Sonicare for roughly 30 years and I’m glad it rarely goes off. Though I’m always told I brush too hard. Please! Always use the softest bristles. I’m 41 and have had to had gum fillings due to gum recession.
Recommends this product
Customer review from philips.com
This has advanced features which make it a great p
I have had 3 Sonicare toothbrushes, and love them. This that I just bought is the best of them.
Customer review from philips.com
The Sonicare 9000 is a great product.
I have used Sonicare for many years. However, my Sonicare was getting old, and I wanted to replace it with a newer model. I chose the Sonicare 9000 and I'm very happy with its performance. I love the additional modes and 3 clean strengths which augments my particular oral needs. Thank you Sonicare for making a terrific product.
Recommends this product
Customer review from philips.com
I like the brush size and shape. The gum care brush is my go too. I went from oral B to Philips. Did not like the round oral B brush.
Recommends this product
Customer review from philips.com
The brush does a good job of cleaning my teeth. I don't like the 6-8 segment pacer - it's too much to keep track of. I prefer the prior version that just timed 4 segments.
Customer review from philips.com
DO NOT BUY - faulty battery
Just laid my second one of these toothbrushes to rest after a little over a year of working. It's a nice toothbrush when it's working, but one day it just stops functioning for no reason. This is the same thing that's now happened to me twice. The first time it happened Sonicare did replace the handle and I got another year of use, but now this one has also died. There's clearly something wrong with this product and the company has no other solution than a 30% off discount with free brush head for your money and time. DO NOT BUY!
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Great product
Very happy with my toothbrush. It's the second diamond care that I have purchased and my fourth toothbrush.
Customer review from philips.com