eufySecurity SoloCam S230 2K Wireless Solar Camera with Spotlight
eufySecurity SoloCam S230 2K Wireless Solar Camera with Spotlight
Product details
Web ID: 2021959531 reviewssorted by Newest
Fills up with water around the light it has been replaced three times. Avoid this camera.
Customer review from eufy.com/au/
Response from eufy.com/au/
We are so sorry to hear about the issues you encountered with the eufycam Solo S40. To proceed with a warranty evaluation, please submit a new ticket with our Australian eufy representative via the support portal link below. The team there will be more than happy to assess your request based on the applicable warranty criteria and guide you through the necessary steps. When opening your ticket with their team, please ensure you include a copy of your proof of purchase. Please find the support portal here: https://support.au.eufy.com/support/home
Meant to last outside but doesn’t
Yes I bought the S40 three years ago but it should last longer than that. The inbuilt solar panel doesn’t work and the front is discoloured to a tan colour. I’ve plugged it into a solar panel and the charge rate can’t keep up with the demands of the camera. Given the solar panel is 3w and bigger than the inbuilt one, I feel like it might be because there is fundamentally something wrong with the camera as well as the inbuilt solar panel. Not impressed with this particular Eufy item but the other products have been great. Just disappointed. Suggest avoid buying.
Customer review from eufy.com/au/
Response from eufy.com/au/
We’re sorry to hear about the issue you’ve experienced with your eufy S40 camera, and we completely understand your disappointment. As the device is already beyond its warranty period, we’re afraid we may not be able to offer a replacement. However, our technical support team would be happy to assist you with troubleshooting to see if there’s anything we can do to improve the charging performance. Please find the support portal here: https://support.au.eufy.com/support/home if you are willing to try.
Has issues
Quite glitchy. Light often comes on at night for no reasons, stays on a few seconds, then goes off - and repeats. Another camera has a number of led lights constantly lit all the time, even though its only a few months old.
Customer review from eufy.com/au/
Great Option for my Boat
So far, so good. I have tried a few others, and it seems that I get false triggers. So far, I haven't had any, and I haven't missed someone entering my boat, either.
Customer review from eufylife.com
Camera mount won’t hold camera in position because the rotating ball doesn’t contact the mount tight enough to hold it in place
Customer review from eufylife.com
Great bargain
Works well, charges well, does not require a paid cloud account. Does the job for me!
Customer review from eufylife.com
The best for the money
This is just my humble opinion, but these cameras are the best out there for the money. I’m changing all my security to these cameras. Good job.
Customer review from eufylife.com
Pointless Camera Dont Buy
Solar panel cant charge battery enough, will lose 12-15% battery every day will need to climb a ladder and take down the camera to charge about every 2weeks making it completely useless for its design and premium price tag.
Customer review from eufy.com/au/
Response from eufy.com/au/
We are so sorry to hear about the issues you encountered with the product. To proceed with a warranty evaluation, please submit a new ticket with our Australian eufy representative via the support portal link below. The team there will be more than happy to assess your request based on the applicable warranty criteria and guide you through the necessary steps. When opening your ticket with the team, please ensure you include a copy of your proof of purchase. Please find the support portal here: https://support.au.eufy.com/support/home