Boyel LivingSwinging Recliner Massage Heated Sofa with USB and 2 Cup Holders
Product details
Web ID: 202592727 reviewssorted by Newest
Swivel rocking chair
This was a birthday present from my daughter and was delivered to me and I am 72. My son helped me get it out of the box. It was terrible. The pieces didn't fit properly and some of the screws were stripped. We care boxing it up and sending it back. Very disappointing.
Response from Macy's
Dear Nanette, i'm sorry for the bad shopping experience you had. We will strive to do better, and if you have any questions, you can send the message on the order we will solve them for you as soon as possible.
Gift to parent has to be returned
The chair was sent and as we tried to put it together part of the chair was stripped and could not be assembled. Waste of time and money
Response from Macy's
Dear Jill, i'm sorry for the bad shopping experience you had. We will strive to do better, and if you have any questions, you can send the message on the order we will solve them for you as soon as possible.
Poor quality
Difficult to assemble and use
Response from Macy's
Dear Don Wooden, i'm sorry for the bad shopping experience you had. We will strive to do better, and if you have any questions, you can send the message on the order we will solve them for you as soon as possible.
Temu sells better furniture
Disappointed in the quality Macy's is now selling. I'm shocked that this is what they feel is good quality.
Response from Macy's
Dear Jennifer, i'm sorry for the bad shopping experience you had. We will strive to do better, and if you have any questions, you can send the message on the order we will solve them for you as soon as possible.
Cheap
The rails were bent when taken out the box. Cushions were cheaply made. Poor manufacturing
Response from Macy's
Dear Von, i'm sorry for the bad shopping experience you had. We will strive to do better, and if you have any questions, you can send the message on the order we will solve them for you as soon as possible.
Horrible quality
Could not install the chair outer material on the metal frame, horrible instructions.
Response from Macy's
Dear David, i'm sorry for the bad shopping experience you had. We will strive to do better, and if you have any questions, you can send the message on the order we will solve them for you as soon as possible.
Boyel Living Swinging Recliner Massage Heated
The chair is not easy to get in and out of. Being 70yrs.old my legs are not strong enough to push down on the leg rest to get out. Delivery was within 5 days which I thought was good. Heating and massage works. It's very heavy to lift from the box. Use a bit of patience, ask for help to assemble if needed.
Response from Macy's
Hi Darcy, thank you very much for your sincere comment. We will continue to do better. If you have any questions about the corresponding product, you can contact us by sending an order message to handle it for you. We apologize for not promptly addressing your issue. Look forward to serving you again!