SamsoniteSilhouette 18 Expandable Hardside Carry-on Spinner
Product details
Web ID: 20592786510 reviewssorted by Newest
This review is from Samsonite Silhouette 18 Expandable Large Hardside Check-in SpinnerLooks nice, but not durable
I’ve had this suitcase for less than a year and already had to replace a wheel, the magnetic bag tag was ripped off and now the Samsonite logo on the front is broken. I bought this because it looked nice and had a lot of features I liked (which is why I didn’t give it one star), but the durability is way less than I expected from Samsonite. I guess the days where Samsonite luggage could stand up to a gorilla are gone…
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This review is from Samsonite Silhouette 18 Expandable Large Hardside Check-in SpinnerThe zipper broke on its first flight
Returning. Very first flight it came through baggage claim busted open.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This review is from Samsonite Silhouette 20.5" Travel DuffelPerfect bag!
What a well made and designed travel bag. Perfect combo with my silhouette carry on suit case.
Recommends this product
This review is from Samsonite Silhouette 18 Expandable Hardside Carry-on SpinnerPerfect carry on
Perfect carry on and really well designed. I’m very impressed.
Recommends this product
It looks really good but...
I got a really great deal for the large size suitcase and it looks really good. However, on the website it says the suitcase is 9.4 lbs. When it came I weighed it and it showed 12.5 lbs empty, and when I checked the tag it says 11.3 lbs. I'm traveling for 2 weeks. 12.5 lbs takes a chunk out of my allowable weight. I recommend if the weight doesn't matter to you.
Response from Macy's
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
This review is from Samsonite Silhouette 18 Expandable Large Softside Check-in SpinnerA standard that will last years and is supported!
It is amazing to see how durable and clean, functional and adaptable one piece of check-in luggage can be. I am impressed by the craftsmanship and the integrity behind the brand that backs up this product line for years to come. I know I will be using this for years on end. I wanted to know what experiences would come with it, and I am confident in my purchase because of the support and quality of this product.
Recommends this product
This review is from Samsonite Silhouette 18 Expandable Large Hardside Check-in SpinnerLove The Aerotrack Wheels
This thing glides through the airport without a problem. Makes travelling a breeze, other suitcases that have the orbital wheels don't move as smooth as these ones do, and the materials are high quality.
Recommends this product
So Chic and Efficient
It is my favorite bag. Sturdy and Dependable for all of my overseas travel.
Customer review from bloomingdales.com