GE AppliancesProfile Opal 2.0 Ultra Nugget Ice Maker
Product details
Web ID: 20582515341 reviewssorted by Newest
Ok, but be prepared to baby it
The unit stopped working after one week until I pulled out the filter. Then it finally started working again. This unit still needs some work.
Customer review from geappliances.com
Loud Whining, Banging Noises
We purchased the GE Profile Opal 2.0 Nugget Ice Maker in January 2026. We have followed the recommended cleaning and descaling instructions/procedures as shown in the instruction manual. We have only use filtered water to fill and clean the appliance. The machine is making loud, banging noises as illustrated and heard in the attached video. This is our second GE Profile Opal Ice maker.
Customer review from geappliances.com
Good ice but too loud
It makes great ice and everything is clear and straight forward in general maintenance. Descaling and cleaning it is not an issue. The noise issues didn’t start until 3 months of operation. My poor review is due to the manufacturing defect with the appliance where after several months of operation I can audibly hear a part failing inside. It sounds like a small motor failing on a pump or rotating driver inside the machine. I don’t see Instruction anywhere on how to grease or lubricate anything on the ice machine. It’s fine if parts are going to wear over time but at least advise or give guidance on how to lubricate it or prevent wear. The ice machine is screaming at me overnight. It is too new for me to go into it so I am going to try and call and see if anyone on their technical team can advise on how to solve the issue.
Recommends this product
Customer review from geappliances.com
Nightmare
It is constantly telling me to sanitize and to descale even though I just completed in the past couple of days and I have done all the updates. It is really frustrating to say the least. In regards to the ice, the wife loves it. As the one who maintains it, I freaking hate it.
Customer review from geappliances.com
Ice maker
Bought this new model because the old model was terrible
Customer review from geappliances.com
Awesome machine
I love it!! Haven't had it a month but so far, so good. I really like the chewable ice and how fast it makes it.
Recommends this product
Customer review from geappliances.com
disappointed
purchased 3/03/26 1 week of use and sanitize button will not turn off. Tried all GE recommendations to clear with no luck. Appears to be a common problem with Opal 2.0 Ultra nugget ice maker with side tank
Customer review from geappliances.com
Design is improving
This would be our 4th machine over a 12 year period. We have been using these since before “Opal” was bought by GE and they took over branding them in their name. We opted for this new ULTRA model because of the new extra filtration and cleaning updates/upgrades (plus the compressor conked-out in our 3 year old 2.0). Reason the other models failed in the past is because we didn’t stay up on 100% cleaning the critical INTERNAL parts. WE DID EVERYTHING (and more) the manual and website (and some blogs out there) called for But in all fairness, GE needs to provide a far more in-depth process to clean out the mold and scaling that will inevitably build up no matter how many times you use bleach or descaling liquid or vinegar (you need to actually clean these internal parts by hand). There are a few good YouTube videos out there that show you how, but GE needs to STEP UP and OWN this. The new Ultra itself is sleeker than the previous, we like the new black color and the few tweaks made to the design here and there. We just got the new one up and running this afternoon, so we’ll see how it goes.
Recommends this product
Customer review from geappliances.com