Heritage SteelX Eater 5-Ply Stainless Steel 12" Fry Pan
$129.99
Size:No Size
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Web ID: 210461842 reviewssorted by Newest
Laurie
4 months agoFantastic pan
This is a great pan, and a great company, based in Clarksville, TN. The products are made in the USA. The workmanship is superior. I couldn't buy this pan from Macy's, as Macy's was sold out at the time, so I bought it direct from the company. Their service was fast and efficient, and well packaged. My future purchases will be Heritage Steel, hopefully through Macy's. I see Macy's is again saying they have "low stock," so I'm sure I'm not the only one to appreciate the fine work.
Arrived damaged
After going back and forth between Made In, All Clad, and Heritage I wanted to give Heritage a chance. Unfortunately, the item came with a hard to miss dent on the edge. That raised concerns about their quality control process. The pan itself looked nice, the handle is a bit short but comfortable. I contacted Heritage Steel for an easy replacement, but they asked me to submit a warranty claim first. I really don't want to do that. There shouldn't be that much friction to receive a product that you already paid for. I will return it and order one from Made In. Fingers crossed.