The Pop Home2-Piece Counter Stool Set, Velvet Upholstery with Tufted Back, Nailhead Trim and Wooden Legs, Swivel Bar Stools
Product details
Web ID: 214680423 reviewssorted by Newest
Missing pieces
I ordered 4 bar stool chairs. Two arrived with all pieces. The other two are either missing holes or the hole is too small and won’t fit the piece. This is a third party seller and Macys won’t assist me because it’s a third party seller.
Response from Macy's
We’re very sorry for the issues with your bar stools and understand how frustrating this must be. Please know that we are committed to providing responsible and timely support for all our customers, even as a third-party seller. Kindly contact us directly at 945-289-6968 or macy@pop-maison.com, so we can resolve this promptly and ensure you receive the missing pieces. -The Pop Home
Classu
Very classy look
Response from Macy's
Thank you for your feedback! We’re glad you love the classy look of the counter stools. We designed it to combine style and comfort, and we’re thrilled it’s adding elegance to your space. If you ever need any assistance, please feel free to contact us at 945-289-6968 or macy@pop-maison.com. -The Pop Home
screws missing
beautiful chairs but all of the screws were not in the package... need to also put extra pieces.
Response from Macy's
We’re sorry to hear the screws were missing from your package. We’re glad you find the chairs beautiful, and our after-sales team will take care of this quickly with a smooth, step-by-step replacement parts process (we also include extra pieces when available). Please contact us at macy@pop-maison.com or 945-289-6968, and we’ll get this resolved for you right away. — The Pop Home