2 Step Slip Resistant Folding Plastic Stepstool with Foot Pads, Grey
Product details
Web ID: 22985692Shattered!
Bought mine a few years ago. We use it to step out of the truck bed. Today, my husband stepped down onto it and it shattered. It has been stored inside since purchase, and he’s 75lbs. below the weight limit. I loved it until today. Luckily, he wasn’t seriously hurt, but he scraped his arm and back up…and we’re out a step stool. Very disappointed.

Customer review from Rubbermaid.com
Response from Rubbermaid.com
Hi! Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations. We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further. https://www.rubbermaid.com/support/contact-us Thank you! Rubbermaid Consumer Care
Expensive, irreplaceable footpads fall off
Expensive but convenient stool until the non replaceable foot pads fall off. They are not available due to ‘safety’ but your stool is rendered unsafe anyway without the foot pad to level it.

Customer review from Rubbermaid.com
Response from Rubbermaid.com
Hello Natlnona! Thank you for your feedback. We're sorry to hear about the issue with the non-replaceable foot pads on your EZ Step™ Folding Plastic Step Stool. We understand how important it is for the stool to remain stable and safe. While the foot pads are not available for replacement, we appreciate your input on this matter. Please contact our customer service team for further assistance or potential solutions. Your safety and satisfaction are important to us. Have a nice day! Rubbermaid Consumer Care.