American TouristerStratum 3.0 Medium Hardside Spinner
Product details
Web ID: 2350889234 reviewssorted by Newest
organization
It is light weight & rolls along nicely but.....there are no extra pcokets on the inside for increased organization
I picked out what I wanted and the price was within reason.
Recommends this product
Why are the wheels dirty?
As soon as I opened the packaging, I noticed the wheels that look a bit worn off. I am not sure why a new product would have this.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
By One American Tourister bag and then go back and
In March, I was attending a close friend’s celebration's of life. I flew up to Connecticut for it and I had bought a few things but was then worried about my suitcase capacity. I bought an American Tourister Stratum 3.0 Large in the color pink. The new luggage performed well on my flight home. I saw the matching pink American Tourister Stratum 3 carry on and medium size. Especially for international travel, I look forward to using these two other pieces. I really like the pale pink color and how durable these new pieces are.
Recommends this product
Quality and Durability
I bought this luggage for a 10 day trip to Costa Rica with a tour group. The expansion zipper fell apart on the first time I opened the case in Costa Rica. It is not fixable. This was my first (and now last) trip with this luggage. Nice looking, not dependable.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Comes with scuffs and scratch lines
Ordered the stratum 3.0 large and medium luggage. Both had small scuffs on the edges and scratch lines on the surface. I returned these and reordered online. Not sure if the warehouse has standard packing protocol. But for my second order of the large and medium, the large was sitting upright and the medium was sitting upside down inside the box. I know it’s not a big deal, but if it was shipped upside down, the weight would be focused on the top of the luggage, possibly scratching the top surface. Anyways, packing and taping needs to be done more securely.
Response from Macy's
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
Perfect!
This piece of luggage was exactly what I was looking for - lightweight, pretty green color, & roomy!
Recommends this product
Great Suitcase So Far
I purchased for our trip to Florida. The case made it there and back with minor scratches and the wheels stayed attached so happy with that. It is a nice color blue and easy to maneuver so I hope it continues to hold up for many more trips.