Product details
Web ID: 23649622208 reviewssorted by Newest
Leaking after 6 months of use
Do not buy this machine if you drink coffee every single day. I purchased two machines—one for myself and one for my mother—and both began leaking after about six months of use. What a disappointment. There is no way to fix this issue because this product is not on the supported items list.
Customer review from Philips Home Appliances
Response from Philips Home Appliances
Hello, and thank you for taking the time to share your experience. We’re very sorry to hear that both machines began leaking after six months of use. This isn’t reflective of the level of care and performance we strive for, and we understand how disappointing this must be — especially after purchasing two units for your household. Leaks on this model can sometimes be related to the portafilter connection. Here are a couple of steps that may help: Make sure the portafilter is fully cleaned and inserted properly. Coffee residue or a loose fit can cause leaking during brewing. Inspect the portafilter and the brew head area for any signs of damage. If the portafilter, its gasket, or the area where it locks into the machine is cracked or worn, leaking can occur and the part may need replacement. If the issue persists after checking these areas, the machine may require further inspection. We’d really like to take a closer look and help you get this resolved. Please reach out through the general support pages on our home.id website, and one of our colleagues will help troubleshoot and explore your warranty options. If you prefer phone support, you can reach us at 1‑833‑737‑1212, Monday–Friday, 9:00 AM–5:00 PM EST (excluding major holidays).
A mixed experience
I initially thought this product was the bees knees! I absolutely love that it has a built in grinder, a stroke of genius is that the tamper has a button to eject used coffee. The bane of my existence is slamming tampers against my kitchen worktop to get the stuck coffee out of them. I loved that you slid the tamper to grind the coffee into it and then it started pouring your drink! I thought the milk frother was handy and stylish. But as time went on, I experienced problems. A major one being coffee spilling out from the machine after grinding. My once sleek new machine now has tiny coffee grounds stuck in it. The middle button doesn’t seem to do anything at all, instead of making a super large coffee. The instructions are not clear at times either. Pictures only is not helpful. The milk frother was great until I see I can barely put any milk in it before it will overflow. It’s quite a large device to give so little milk. My drink often has some coffee grounds in it due to the grinder issue. I will be contacting Philips but it’s not a glowing review for such an expensive machine.
Customer review from Philips Home Appliances
Response from Philips Home Appliances
Hi MeganM! Thank you for taking the time to share such a detailed review. We really appreciate both the positives and the concerns. It’s great to hear you enjoyed the grinder, tamper design, and overall concept of the Baristina. That said, we’re sorry to hear about the issues you’ve experienced over time, especially with coffee grounds spilling, functionality of the middle button, and the milk frother capacity. The grinder behavior and grounds ending up in your cup are not expected, so this definitely sounds like something we’d want to look into further and resolve for you. The same applies to the button function and your experience with the instructions. Regarding the milk frother, we understand how frustrating it can be if the usable capacity feels limited. Please do reach out to our consumer support team if you haven’t already, and we’ll be happy to check what’s happening and help get this sorted as quickly as possible. Thanks again for your feedback. We’re here to help! Kind Regards,
Cafe coffee at home (what a lifesaver!)
Wow! For years I’ve had a large bulky mainstream at home coffee machine and this little machine has changed my life! Well, my morning routine at least! It has cut my coffee making time down to as little as 3 minutes. All I do is watch it do its magic! It’s so compact, easy to use and the coffee it produces is the best I’ve ever had, every time!
Recommends this product
Customer review from Philips Home Appliances
Fantastic little machine
This is a great little machine for the coffee drinker on the go. Slightly more sophisticated than a pod machine but just as easy to use, this cracking little machine allows you to choose your own coffee beans and grinds them into a delicious cup of coffee. With two settings you can choose a long black or espresso, there is also an option to decide how strong you would like your coffee. Compared to other machines this little friend is reasonably quiet and gets the job done. There no huge frills but you do get a pretty decent cup of coffee quickly. This little machine is great for home. But would also suit offices, hairdressers or other places that want to offer something more than a pod or instant coffee.
Recommends this product
Customer review from Philips Home Appliances
Ready, set, go
I found my Philips baristina very easy to use. I'm that person who loves her coffee at the click of a button and this machine does just that. You put the coffee beans and it does everything for you. It's not very noisy as well which I love. Also when the coffee is being dispensed, it's very gentle and there is no spillage. The design of the machine is really stylish and compact, and very easy to clean as well.
Recommends this product
Customer review from Philips Home Appliances
Seamless design and easy to use
I am really happy with my Baristina machine! I love how compact and seamless it is. It’s super easy to use and a nice step up from a pod machine but still easy to use and really fast from bean to cup! Cleaning and maintenance is easy and set up was simple. My only fault is the machine losers grip on my bench when inserting the portafilter. Would highly recommend as an entry level coffee machine for someone who love simplicity and efficiency.
Recommends this product
Customer review from Philips Home Appliances
Response from Philips Home Appliances
Hi Hannah, Thank you so much for your kind and thoughtful review, we’re really happy to hear how much you’re enjoying your Baristina machine! It’s great to know you appreciate its compact design, ease of use, and the quick transition from bean to cup. Thank you again for the recommendation. We’re delighted it’s been a great fit for your coffee routine and that it delivers the simplicity and efficiency you were looking for. Enjoy your coffee! Kind regards,
Fresh coffee made easy
Who knew having freshly grinded coffee beans every morning could be so quick and easy? The Phillips Baristina Espresso Machine is as easy to use as a pod machine, giving you a wonderful perfectly brewed coffee with ease. With the push of a button the beans are grinded, pressed and espressed through the machine in the space of minute. I love that the two set sizes are adjustable to preference and that you can up the strength if you wish as well. Cleaning takes 30 seconds with the portafilter emptied easily with one hand, then you're ready to go for the next coffee. Having always wanted a proper coffee machine but never wanted the hassle of dealing with the all the fiddly bits or having a big industrial looking machine on my bench, Phillips has come up with the perfect answer for me with this machine. It's compact and stylish, my biggest complaint is that the electrical cord is black, when my kitchen and the machine is white.
Recommends this product
Customer review from Philips Home Appliances
Excellent for Lattes
I have had the Philips Baristina and milk frother for 10 months. I use it to make double lattes every day. They taste better than Starbucks and paid for itself within 2 months. I now drink more and better lattes and really enjoy them without worrying about the cost. I used to use a Moka pot or French press, both of which took more time and supervision and were more difficult to clean up. I am very happy with this purchase.
Recommends this product
Customer review from philips.com