RoborockH60 Pro Cordless Stick Vacuum Cleaner, 170AW Suction Power, HEPA Filtration, Dust-Detecting LED, Anti-Tangle Brush
Product details
Web ID: 243206856 reviewssorted by Newest
Poor Battery Life
The build quality is great and the suction power is impressive. I only wish the battery lasted longer, but unfortunately, even though it uses a detachable battery, they don’t sell replacement batteries.
Recommends this product
Customer review from us.roborock.com
Response from us.roborock.com
Thank you for taking the time to share your detailed feedback. We sincerely apologize that the product did not meet your expected standards. We fully understand the disappointment and frustration that can accompany an investment that later leads to unforeseen issues. We take every customer's experience regarding both product performance and service very seriously. Your feedback is invaluable, as it helps us recognize where we must continually improve in both product quality and customer support. We regret that we were unable to meet your expectations on this occasion. We are committed to learning from every customer interaction and using these insights to improve our products and services for all our users.
The iPhone of Stick Vacuums
I’ve (unbelievably) owned every brand of stick vacuum out there, and this one easily outperforms them all. It even FEELS better - not a hunk of cheap plastic but a thoughtfully-designed cleaning stunner..
Recommends this product
Wonderful product
We ordered this a couple of days ago and it got here so quickly. It was so easy to assemble. Our floors are so clean thanks to our CurvX robot so we decided to close the bedroom doors and clean behind them since the robot never goes there. It looked pretty clean until turning the vacuum on. The green light really highlighted the dust and made it easy to clean. When we finished and returned the vacuum to its base, the dust bin automatically emptied into the dust bag. No dust everywhere like with other cordless vacuums I've had. The attachments fit nicely in the hub. The medium power was more than enough and the display is wonderful.
Recommends this product
Customer review from us.roborock.com
Poor battery life
Unit arrive in good condition and has good suction. Battery life is not good though.
Customer review from us.roborock.com
Response from us.roborock.com
Hi, We are so sorry to know that there are issues with your robot vacuum. We are willing to help to resolve the issues. Please contact our support service team and tell us more details about the problem. Our support team will help. You can contact our support e-mail address officialstore@roborock.com Thank you.
Very powerful
I’ve had this unit for one week. It’s extremely powerful well balanced, and very convenient to use . I love this product.
Customer review from us.roborock.com
Battery Dies in 6 minutes cannot return
Worked great until return window closed. Now battery dies in 6-8 minutes Cannot return they sent a repair request I gave to mail the entire vacuum pay for a box do Not recommend They should replace the item but now have no vacuum have to pay for box and bring to ups