RoborockS7 Max Ultra Robot Vacuum with Smart Mapping and Self-Emptying
Product details
Web ID: 24389078143 reviewssorted by Newest
save your money
I bought this around Christmas time. it jams every day oh, I hate it
Customer review from us.roborock.com
Response from us.roborock.com
Hi, Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution. Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right. Best Regards,
So far so good
Got it last week, so far used it twice, quite impressed. Would definitely recommend.
Recommends this product
Does not work
I tried to start the machine couple times does not work. I called customer technical support, they told me something is wrong and suggests me to return. I find out it is 2022 model. I don’t recommend this product, totally waste my time! I want to give 0 star!
Disappointed
Breaks after 1 year. I received a replacement after my first one broke because it was still under warranty. One year later, the replacement doesn’t dock on its own or mop. I cleaned it weekly and replaced the parts as recommended. Not worth it at all and will be going with a different brand.
Customer review from us.roborock.com
Response from us.roborock.com
Hi, We are so sorry to know that there are issues with your robot vacuum. We notice that our support team is now helping you with the issue. Please don't worry. Thank you
We received recommendations that this is the best
We were so expecting a good product but this is not it. We clean the floor every time we at least get a vacuum cleaner. We tried resetting the vacuum cleaner several times and adjusting the most optimal settings but it's just not worth it. Very disappointed.
Love my Roborock!
I have had many other brands of robot vacuums but nothing compares to the Roborock. They have taken all the work out of keeping your floors clean! Absolutely love that it's self-cleaning and there's nothign I have to change out between vaccuuming and mopping. One and done!
Recommends this product
Customer review from us.roborock.com
ONE YEAR AND GOING STRONG
ONE YEAR AND GOING STRONG! It cleans as well today as it did new. Super easy to care for too.
Recommends this product
Customer review from us.roborock.com
Not for pet owners
Does not do to well on picking up animal hair from carpet. We have a black lab and a golden retriever and wanted the robot vacuum to run twice a day to pick up the hair. This did a horrible job on pet hair. We returned it.