Onyx Bead Bracelet (8mm) in 10k Gold
Product details
Web ID: 2484887Onyx Bracelet
I wore this bracelet maybe 3 times and the clasp broke. Poor quality. i went to return it thinking I had the typical 90 days and the return time for this particular item was 30 days. Very disapponted.
100 percent satisfied
Waited a long time to own this bracelet.
Recommends this product
Black ebony bracelet
I was putting the bracelet on and it snapped sending beads everywhere.
Awful
Absolutely loved it but the clasp is ridiculous. Almost impossible to do myself. Then it fell apart with beads falling everywhere. I only wore it twice
this is crap
Macys should be ashamed for selling something so fragile. I wore it 3 times and fell apart. Absolutely worthless.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Onyx Bead Bracelet (8mm) in 10k Gold. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
5 stars
Have received compliments but it was extremely difficult putting it on.
Bracelet pretty, clasp so tight it can't be worn
The bracelet was a gift and sent directly to their house. The price was left on the bracelet even though I tagged it as a gift. Also the clasp was so tight, she was not able to open it and needs to take it into Macy's to see if they can loosen it. Overall, I would not recommend this product or sending it directly if it is. gift. Very tacky.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Onyx Bead Bracelet (8mm) in 10k Gold. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Classy
I got the whole set it’s so classy.
Recommends this product