eufyRobot Vacuum Omni C20
Product details
Web ID: 2518350628 reviewssorted by Newest
Best Buy!
Great appliance! We have three large-r dogs and this has helped us manage that tremendously. So worth the money!
Recommends this product
Customer review from eufylife.com
Great little cleaner
Great little cleaner, gets under all the couches. May have to buy another.
Recommends this product
Customer review from eufy.com/au/
Love my Eufy
Eufy is a great help around the house, saves my back.
Recommends this product
Customer review from eufy.com/au/
Keep things simple.
I am happy enough with this machine however preferred by older model 11S - simpler, smaller, tidier.
Customer review from eufy.com/au/
Response from eufy.com/au/
Thank you very much for your feedback and for your continued support. We’re glad to hear that you are happy with this machine. We also truly appreciate you sharing your preference for the older 11S model. Your comments are very valuable to us, and we will be sure to pass this feedback along to our product team for future reference. Thank you again for choosing our products. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Great product
Great product. Works very well and easy to set up.
Recommends this product
Customer review from eufy.com/au/
EufyC20
Does not vacuum as well with only one brush. My old one had 2 and do a better job
Customer review from eufy.com/au/
Response from eufy.com/au/
We are so sorry to hear about the issues you encountered with the product. To proceed with a warranty evaluation, please submit a new ticket with our Australian eufy representative via the support portal link below. The team there will be more than happy to assess your request based on the applicable warranty criteria and guide you through the necessary steps. When opening your ticket with the team, please ensure you include a copy of your proof of purchase. Please find the support portal here: https://support.au.eufy.com/support/home
Not good.
Doesn't work as advertised. Seems blind and bumps into everything, often seems lost and constantly spinning in place. Gets stuck on the edges of rugs and often tangled, only works on 2g WiFi so regular home WiFi won't work will only connect to hotspot on phones. Not recommended
Customer review from eufy.com/au/
Response from eufy.com/au/
We are so sorry to hear about the issues you encountered with the product. To proceed with a warranty evaluation, please submit a new ticket with our Australian eufy representative via the support portal link below. The team there will be more than happy to assess your request based on the applicable warranty criteria and guide you through the necessary steps. When opening your ticket with the team, please ensure you include a copy of your proof of purchase. Please find the support portal here: https://support.au.eufy.com/support/home
Clean House
Once we worked out how to use it we found it very good.
Customer review from eufy.com/au/