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Cuisinart Four Slice Toaster
This is my second Cuisinart four slice toaster. The first one was great but this new one just seems cheap. Just today I was toasting a bagel. I had the Cuisinart turned to bagel and the darkness up to a number 6 and the bagel was placed in the toaster with insides facing out. The bagel popped up and was hardly toasted at all. I turned the other side up to dark and it turned out better. I think one side of my toaster is defective. The whole toaster is just not solid; it feels cheap. I am sorry but I was hoping for better.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience with your Cuisinart 4-Slice Toaster. We're sorry to hear the browning performance and overall quality did not meet your expectations, especially compared to your previous Cuisinart toaster. For bagels, the cut sides should face out, and if one side consistently browns differently than the other after trying multiple slots and settings, the unit may require further evaluation. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901059022for additional troubleshooting and potential warranty assistance. Thank you for your feedback; your comments are important to us and help us continue improving our products and consumer experience.
I still haven’t received my order.
I still haven’t received my order, even though it was supposed to be delivered 15 days ago. Please let me know when I can expect to receive it.
Very disappointed
This toaster seems cheaply made. The handles don't stay down I have to put the levers down several times before they stay. It doesn't seem to heat the way my old Cuisinart toaster worked. Very disappointed!
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your feedback on your toaster. We're sorry to hear the levers do not stay down consistently and that the toasting performance has not met your expectations; this can sometimes occur if crumbs or debris interfere with the carriage mechanism, so we recommend checking and emptying the crumb tray and ensuring the unit is plugged directly into a functioning outlet. If the issue persists, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901058084 so we can provide additional troubleshooting assistance. Thank you for your feedback—it helps us better understand our consumers' experiences and continue improving our products and support.
He got out of Good looking toaster ! It actually works perfectly..
Recommends this product
Good, but odd swapped controls
It’s clean-looking, good quality stainless that doesn’t look cheap and operates easily in daily use over a month so far. The only oddity is that for whatever reason the cancel button is on the outside of both pairs of buttons! So cancel for the left pair is on the outer left (defrost on the inner half) and on the outer right for the right pair of slots. Non uniform makes you have to look every time, hence 4 stars.
Recommends this product
Customer review from cuisinart.com
Best toaster ever
This is the best toaster I've ever owned. I love how you can have one side set for how you like it and the other one for your spouse. And being able to select from toast, bagel, etc is a nice feature.
Recommends this product
Customer review from cuisinart.com
Tops toaster
Toaster works well excellent toasting and easy to us
Recommends this product
Customer review from cuisinart.com
Fire Hazard!
This model caught fire from the heating element on the bottom and engulfed the plastic bottom tray, if I had not been in the kitchen it would have started a house fire. The toaster was not dirty and there was no food in it at the time.
Customer review from cuisinart.com
Response from cuisinart.com
We're very sorry to hear about this incident and appreciate you bringing it to our attention. Please discontinue use of the 4 Slice Custom Select Toaster and unplug the unit if you have not already done so. If you still have the toaster, we ask that you contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901071436 so our team can gather additional details and assist you further. Feedback like yours is extremely important to us as it helps us monitor product performance and consumer safety, and we thank you for taking the time to share your experience.