BrotherMFCL3720CDW Copy/Fax/Print/Scan Wireless Digital Color All-in-One Printer
Product details
Web ID: 25941742136 reviewssorted by Newest
Curling
Paper weight of 20-24 lbs curls from laser heat, then jams. I will try heavier paper later. Color and print are excellent.
Customer review from brother-usa.com
It Just Works Every Time
I love this machine. After years of owning and fighting with poorly made inkjet printers that never worked properly when I needed to do something once or twice / month. This printer just works and it works beautifully every time.
Customer review from brother-usa.com
Excellent multifunction device
Overall - excellent device. Printing, scanning, connecting to computer through WiFi - everything works very well. One thing I would love - support for oversized paper, like 11x16"
Customer review from brother-usa.com
Outstanding Printer
I have been very pleased with this printer. I’m a bit impatient with technology and not real tech savvy so I dreaded getting something new BUT this printer was very easy to set up and work great on a consistent basis. Prints from my phone and computer with the touch of a finger, great color and print quality and is quiet and fast. It is worth the price and more.
Customer review from brother-usa.com
This Printer Fit Our Needs
After a lot of research on both inkjet and laser printers, this is the one we decided on. I think we made a great choice! We print 10-20 pages a week and an inkjet was not recommended due to the ink drying up and clogging our print head. This Brother's black text is super clear and the colors are just what we hoped they would be. Brother was recommended by both of our sons and they have had theirs several years with no trouble. Highly recommend.
Customer review from brother-usa.com
Best printer of my life
I am 70 years old, was an IBMer who was amongst the first to ever sell a personal computer and their accompanying printers. I have seen more than a few printers in my life. Unfortunately, I have often been disappointed. I've now owned this printer for several months and have been SO impressed with its ease of set up and use and of course, its reliability. Just outstanding and would highly recommend!
Customer review from brother-usa.com
My fuser died!
I've loved Brother products in the past, so that's why we decided to go with this one for office and hobby needs. Our machine is about 2 years old and already the fuser needs to be replaced. A fuser is half the cost of a new printer. If I replace the fuser, what's next to break? Beyond disappointed for the "throw-away" attitude of such a costly piece of equipment. The pros are a great Wi-Fi & app connection, fairly easy user interface, and the print speed is just fine. The cons are that the toner cartridges are dang expensive, and its cheap parts break really. My other standard MFC-L ink jet is over 10 years old and still is doing extremely well. Have had to replace the drum once besides the toner. That's it! Will be looking around for new possibilities, but not sure if I want to try another Brother printer.
Customer review from brother-usa.com
Response from brother-usa.com
We’re sorry to hear about your experience that’s understandably disappointing, especially given your past positive experiences with Brother. Some internal components like the fuser are designed to operate for a limited service life depending on use and print volume, but we understand how frustrating it can be when a replacement is needed sooner than expected. We appreciate your feedback on both the strengths and concerns you shared, and we’d like the opportunity to review your situation. Please contact Brother Support so we can see how we may assist: https://www.brother-usa.com/support
Terrible Support
Terrible support. Printer prints out multiple garbled letters and you can't manually stop it unless you unplug it. Support was no help and just would send you to a link that had nothing to do with the issue. Never buying another Brother product.
Customer review from brother-usa.com
Response from brother-usa.com
We are sorry to hear about your experience with the product and the lack of support you received. At Brother, our customers matter, and we truly appreciate your feedback. If you still have the unit, our team would welcome another opportunity to assist you. Please contact us at https://www.brother-usa.com/contact-us