BrotherHLL3300CDW Wireless Digital Color Multifunction Printer
Product details
Web ID: 2594396371 reviewssorted by Newest
Do not buy this printer
Upgrade for less than $100 to another model if you want to be able to print at all. This printer is impossible to hook up to a network, when it runs out of black it no longer works AT ALL. Do not buy this printer if you are going to buy from brother.
Customer review from brother-usa.com
Response from brother-usa.com
I am sorry to hear about your experience with the Brother HLL3300CDW. If you still have the machine, please give us a chance to help. Contact our team at https://www.brother-usa.com/contact-us
Right arm
Fantastic printer. It is easy to operate and does everything I need in my home office.
Customer review from brother-usa.com
Cheats you on toner!
It does not measure toner level but page count. So, right now the app shows a half full yellow toner, but the printer thinks I have used enough yellow and refuses to print anything until a new yellow is installed / the half full one thrown away. No reset option. Too late to return but maybe you will be luckier. I went for this brand because other reviews made it sound like this was a less predatory printer option but wow was that a mistake!!!
Customer review from brother-usa.com
Response from brother-usa.com
I apologize for the inconvenience you are experiencing with your Brother HL-L3300CDW and the yellow ink toner. We'd like to help Please contact Brother Customer Service at: https://www.brother-usa.com/support
Color laser printer
Great printer. I'm very happy with this printer. Great value.
Customer review from brother-usa.com
HL-L 3300 Printer
I am very pleased with my HL-L 3300 Printer. Easy to install and a great printer. 👍
Customer review from brother-usa.com
No options for customers to engage
Upfront: the printer itself works well and meets expectations. You are on your own though if you have any questions. More details: My issue is with their customer experience after purchase, specifically the inability of their website to provide customer contact options. The website provides no “contact us” options, common in other websites, and the Search function does not lead to any communication pathways for customers. I only found an email address to reach out to Brother from a Google search (not their site!), and a customer contact number in another location not on their website. Trying both were an exercise in futility; the email fell on a “thank you for your feedback, but not our department” look, and my call, after a two hour hold and being hung up on, led to a promise of escalation and follow up which did not happen. I tried to color in the lines and provide my feedback in a cooperative manner, but if a poor review like this is the only way to be heard, then here it is.
Customer review from brother-usa.com
Brother Printers are the BEST!
Printed copies are clear as the original. The printer is easy to use and features are great! I had other brands, but none of them come close to Brother Printers.
Customer review from brother-usa.com
HL33000cdw
A great appliance! excellent quailty, easy to use.quality
Customer review from brother-usa.com