cricutMaker 4 Smart Cutting Machine for DIY Crafts, Seashell

Poor performance issues continually

Maker 4 performance is very disappointing. I had an Explore 2 for years before I upgraded to the maker 4 and had very few machine issues. In less than a year and a half, I have had 6 new replacement machines sent to me because of various issues with performance of the maker 4. Pulling mat in crooked and bending all of the mats, cutting issues despite following all of recommended cutting settings, broken door multiple times. 4 of the replacement machines were broken right out of the box when I received them, with 2 of them being the same door problem, the front door would not open automatically when opening the top. One of the machines never cut any materials properly and I basically had to use a deep cut blade on fine point blade setting, on a higher than default pressure setting so that it would cut without running it through multiple times. I purchased a 3 yr extended warranty on the machine at the original purchase time, and I’ve already had to use that to get another machine that I had only had for nine months, because it was a replacement that cricut had sent but since it was more than 1 year since my original purchase, I had to do the replacement through the warranty. Luckily it was a quick and easy process and they immediately refunded my money to an electronic card to purchase a new maker 4 from Cricut. The current machine I now have, after receiving 2 broken replacements, is working as expected ( I’ve had it about 2 weeks), and I’m hoping that will continue. I use my Cricut almost every day and love it, but my experience with the maker 4 performance issues has been ridiculous. I don’t know if others have had any problems or just f it’s just me, but it’s hard to believe that I’m alone with all of these issues.