CuisinartDBM-8 Supreme Grind Automatic Burr Mill Coffee Grinder
Product details
Web ID: 4399804,536 reviewssorted by Newest
Affordable and reliable.
Superb choice if you are in the market for a coffee grinder. Looks great and has a great company brand behind it. Many settings. Easy to use. Easy to keep clean. A great investment.
Recommends this product
Customer review from cuisinart.com
Nice little unit except one problem...
Nice and compact as far as kitchen appliances go. The design is stylish and the price was very reasonable. For our two person household, this is the perfect size as we consume about 4-6 cups a day usually brewing 4 cups at a time. My only complaint is that I found that the lid on the catch container is very clumsy - it can pop off easily when inverted for pouring the grounds into the basket making a great big mess on your coffee maker and surrounding counter. After the second time, of this, I started removing the strainer basket from the coffee maker, placing it into the kitchen sink and then pouring the grounds into it. I really would like to see the little plastic lid redesigned with a slide in slot with a click lock to prevent this.
Customer review from cuisinart.com
Perfect coffee
I bought this and it works great. The grind has good consistency, it's quick, and not that noisy.
Recommends this product
Grinder is just average
I like the look of this grinder. but I don't like the inconsistency with grind size. What I REALLY dislike about this grinder is that the catch tray is so staticky that alot of coffee grounds stick to it and if anything hits it even a little, grounds fly everywhere and it makes a mess of coffee dust. These 2 things make this only an ok grinder. I expected more from Cuisinart.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear the Supreme Grind Automatic Burr Mill did not fully meet your expectations. For more consistent grind results, we recommend cleaning the burrs regularly and ensuring the grind chamber and bean hopper are properly seated before use; to help reduce static, try lightly misting the beans with a drop of water before grinding and emptying the grounds container promptly after use. Thank you for sharing your experience—your feedback is important and helps us continue improving our products and consumer experience.
Cuisinart Coffemaker/Kuerig combo
Looks nice. Inconsistent measuring causes cups to overfill one day and underfill the next. The coffeemaker develops mold and has stopped filling the pot, causing a filter basket backup and forcing grounds into the coffeemaker's water reservoir.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear about your experience with the coffeemaker. Inconsistent dispensing can sometimes result from buildup within the system, and regular cleaning and descaling as outlined in the owner's manual are important to help maintain proper operation and water flow. If you're noticing mold, reduced brewing volume, or water backing up into the filter basket, we recommend discontinuing use until the unit has been thoroughly cleaned. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can learn more about the issue and assist further. Thank you for sharing your feedback—your comments help us continue improving our products and consumer experience.
Stuck beans
Overall I'm satisfied with the product. There are some times that it seems like the beans get stuck and it doesn't grind, but when it does, it works just fine.
Recommends this product
Customer review from cuisinart.com
Pros and Cons of the Cuisinart Supreme Grind
While it grinds the coffee extremely well, it does leave a bit of a mess when transferring grinded coffee to the maker. Constantly having to use the brush. Occasionally the beans will not gravity feed into the hopper. I understand that is due to oils on the beans?
Recommends this product
Customer review from cuisinart.com
Doesn’t work
It immediately doesn’t turn on.
Response from Macy's
Thank you for sharing your feedback on the Cuisinart DBM-8 Supreme Grind Automatic Burr Mill Coffee Grinder. We're sorry to hear the grinder would not power on right out of the box; we recommend confirming the bean hopper and grind chamber are properly aligned and locked into position, as the grinder's safety interlock system will prevent operation if components are not fully seated. Also, ensure the unit is plugged directly into a working outlet and that the grind selector is set to a valid setting. If the issue persists, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for your feedback—it helps us better understand our consumers' experiences and continue improving our products and support.