Polished Cornicello Horn 18" Necklace in 10k Gold
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Product details
Web ID: 544153227 reviews
Poor Customer Service
I would like to be able to review the actual item, but Macy's delivered an empty box and immediately calling customer service and being told I would hear back within 48 hours, there was no response from Macy's and when I contacted their consumer protection bureau I was told that they were "reviewing" the claim, but that they were unlikely to provide any resolution because as far as they are concerned the order was delivered.
Cornicello horn
Beautiful horn, large size but chain is flimsy, arrived in box already broken. Item was returned. Very disappointed!
Necklace Beautiful
Beautiful my sister is going to love it.
Cheap chain
The chain is very very thin, not worth the money, even on sale.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in this item. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Can’t find package
Package is still missing after 8 days
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Italian Gold Polished Cornicello Horn 18 Necklace in 10k Gold . We understand your item did not arrive. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
LOVE IT
Small and delicate. Very nice piece I would recommend this necklace to friends and family
Recommends this product
Broke
Necklace Broke first day I got it
Chain broke
The chain broke after a week of wear.