Diamond Heart Lock Key Pendant Necklace in 18k Gold over Sterling Silver(1/10 ct. t.w.)

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Product details

Web ID: 576404

Unlock the key to her heart with this symbolic style. A heart-shaped key pendant with a cut-out keyhole shines with the addition of sparkling, round-cut diamonds (1/10 ct. t.w.). Setting and chain crafted in 18k gold over sterling silver. Approximate length: 18 inches. Approximate drop: 1-3/8 inches.

  • Product Features

    • 1/10 Carat Diamond Pendant.
    • Diamond Color Rating Code: J-K
    • Diamond Clarity Rating Code: I3
    • Free in-store jewelry cleaning at participating Macy's. No purchase necessary. Does not include repairs or professional services.
    • Photo may have been enlarged and/or enhanced.
    • Almost all gemstones and blue and black diamonds have been treated to enhance their beauty and require special care.
    • All gemstone carat weights (ct. t.w.), if mentioned, are approximate; variance may be .05 carat
    • Item contains rose-cut diamonds
    • Almost all gemstones have been treated to enhance their beauty and require special care.
    • Sign up for Macy's WorryNoMore® Jewelry & Watch Protection program within 30 days of your purchase. Call Customer Service at: 1-800-BUY-MACY (1-800-289-6229), use Macy's Chat function or visit any Macy's store with your dated online receipt.
    • Financing & WorryNoMore Protection Program Terms For Fine Jewelry
    • Diamond Buying Guide

  • Shipping & Returns

    • This item may not be shipped to U.S. Virgin Islands, Puerto Rico, Armed Forces Americas, Northern Mariana, Alaska, Marshall Islands, Palau, Armed Forces Europe, Hawaii, Federated States of Micronesia, Armed Forces Pacific, American Samoa, Guam
    • Fine Jewelry may ship in a pouch.
    • Returns accepted within 30 days of purchases with tags attached. Last Act items are final sale and sold “as is”. No returns, exchanges, or price adjustments allowed.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

Here's what customers think
  • The product received mixed reviews.
  • Many customers found the necklace to be delicate and beautiful, with positive comments about the elegant design and pendant size.
  • However, a significant number were disappointed with the overall quality, noting the necklace felt cheap, the chain was fragile, and the product did not match the description.
  • Several reviews mentioned the necklace breaking or tarnishing shortly after purchase.
  • While some were satisfied with the value, especially when purchased on sale, others felt it was not worth the price.
  • Overall, the consensus is the necklace is visually appealing but low-quality and may not be a reliable long-term purchase.
AI-generated summary from 39 customers reviews.
3.7/5

54 star ratings, 39 reviews

Write a Review
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On average, customers rate the Classic/contemporary of this item as Neutral.

On average, customers rate the Runs small/runs large of this item as Neutral.

39 reviewssorted by Newest

Zsa
29 days ago

Picture is way different then person

Small very tiny the picture made it look a lot better and bigger it’s for a 2 year old child to wear very disappointed

Tamika
4 months ago
from New York, NY

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Very pretty!

Very pretty. Necklace is a little flimsy but still nice looking.

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Recommends this product

Diane
5 months ago
from Nashville Tennessee

On average, customers rate the Runs small/runs large of this item as Runs small.

Key

I love it.....

On average, customers rate the Runs small/runs large of this item as Runs small.

Recommends this product

KeKe
11 months ago
from Trussville Al

On average, customers rate the Runs small/runs large of this item as Runs small.

Dainty cheap Quality

Necklace broke right out the packaging.

On average, customers rate the Runs small/runs large of this item as Runs small.

Sue
1 year ago
from Texas

Diamond Heart Lock Key

I truly love this pendent is beautifully made so cute!

Recommends this product

Kathleen
2 years ago
from Norco ca

Nice pendant

Really nice

Recommends this product

CJ
2 years ago
from tx

On average, customers rate the Runs small/runs large of this item as Runs large.

keeper

very pretty, great price

On average, customers rate the Runs small/runs large of this item as Runs large.

Sonya
3 years ago

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Chain popped within 30 days

I liked the necklace but the chain popped and not even repairable. Disappointed but with the sale price I paid the key pendant is still worth it. Only buy if there is a massive sale.

On average, customers rate the Classic/contemporary of this item as Contemporary.

On average, customers rate the Runs small/runs large of this item as Runs large.

Response from Macy's

7483 years ago

Dear Valued Customer, Thank you for your interest in the Diamond Heart Lock Key Pendant Necklace in 18k Gold over Sterling Silver(1/10 ct. t.w.). We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service