656 reviewssorted by Newest
Not good
This is the worse bough 2 Nespresso machines each came with this frother, one home and one for work and both stopped working in few months, i will definitely not buy again
Response from Macy's
We're always here to help! Please call us at 800-562-1465 to speak with a machine expert.
Worked great until ...
Have had this for 2 years and use it 3-4x a week, cleaning it regularly. It stopped frothing the milk the other day. Have searched for fixes/remedies online to no avail.
Customer review from Nespresso USA
Home and office delight!
We buy sleeves of Nespresso pods for both home and office. At the office, meetings for 3-5 people held in the small conference room means everyone gets a special coffee with all the fixings. They love it, we love it, we can’t ever run out!
Recommends this product
Customer review from Nespresso USA
2 products broke the same way. Disappointed & sad
So far 2 of the same product bought directly new from Nespresso broke and the same issue. It won't spin and heat the milk or froth. I thought the first one was maybe something I did but now both are broken with the same exact issue so not a user error. Now I don't have my latte in the morning and I don't feel encouraged buying another one just to break again!
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review. We're sorry to learn the Aeroccino 3 didn’t meet your expectations. All Nespresso machines come with at least a one-year warranty. Please call us via our toll-free number at 800-562-1465, and we'll be happy to help assist you further.
Great product
Simple and easy product to use, pairs perfectly with my Nespresso coffee machine, gives an amazing texture to the coffee whether you want it hot or cold.
Customer review from influenster.com
Beautiful Froth
I bought this a few months ago and the foam and froth are so creamy and light. love this and how easy it is to clean!
Recommends this product
Customer review from Nespresso USA
Nespresso Aeroccino
I love this milk frother. Last year, I bought several other frothers and they broke very soon after I bought them. Therefore, I decided to buy the Nespresso again because I love it and it lasts forever. My other Nespresso lasted 6 years. I am very happy with this purchase from Macy's.
Recommends this product
Response from Macy's
Thanks for your review, Laura. Enjoy your Aeroccino3, and let us know if you need any assistance at 800.562.1465.
Upgrade needed!
Came with our machine... Burns the creamer to the bottom creating a burnt mess and bad taste.
Customer review from Nespresso USA
Response from Nespresso USA
Thanks for the review, David. It's important to wash the whisk and Aeroccino3 milk jug, ensuring you're removing all milk residue. Heavier creamers and sweet creams can leave more residue. The burn mark will not impede the functionality of the device, however, it's best to avoid build up by using a small plastic scraper, or wooden craft stick to lightly scrape away the burnt residue. Give us a call, 800.562.1465 for tips and assistance.