Chefs Classic Stainless 17-Pc. Cookware Set
Product details
Web ID: 6951621Need replacements please.
Three of the products in this collection have material defects. The finish is pitted.
Response from Product Expert
Hello-
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900346777. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Worst pots and pans ever!
Worst cookware we’ve ever bought! Everything sticks to it - - even when using an ample amount of olive oil. After using this crappy product for a year, we threw it away and bought HEXCLAD.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Would not purchase again
These pots became stained with the first use and wash. They are not non-stick so even with a good amount of oil and cooking on low heat, food still gets stuck to them. They say dishwasher safe but became stained in the dishwasher as well, even with soaking before washing. I expected more from this set and disappointed in the quality. Returned after using for less than 2 weeks
Response from Product Expert
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Not a great feature, making my new kitchen lookbad
I’ve used mine and I love them but, I have stains in mine, after the first time washing
Recommends this product
Customer review from cuisinart.com
Bad set
Pans lost color after washing and was coming off on rag; one started to chip away on the edges, the non stick stuff
Customer review from cuisinart.com
Response from cuisinart.com
Hello We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900325003. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Non-Stick lasted less than a year
I make an omelette most morning and at first the 8" non-stick coating worked great. But now, less than a year after I purchased the set, eggs stick to pan, even though I use a fair amount of butter on the pan. The pan may have been in the dishwasher once or twice in the last year, mostly it is handwashed using a soft nylon brush and typical dishwashing soap. I tried to contact Cuisinart but the form required serial numbers, etc which do not apply to a set of pots and pans. I'll call them this week see if I can get warranty replacement.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your ccokware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900320897. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Food sticks
Everything stick to these pans. They are the worst pot and pan set I’ve ever had. It’s not stick free, not dishwasher safe, and it takes so long for them to heat up and when it does get to temp, food sticks and burns. It’s a pain to clean afterwards. I won’t buy the pots and pans but the other electronic appliances were decent like my can opener.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319410. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Loving this kitchen!
I bought the this and the 11 piece sets and some larger pots. I am happier than a kid at a birthday party. Follow the cooking instructions you will have no problem. I have an induction stove heating was hard at first. Once I figured the stove temperatures. It has been easy sailing. I absolutely love they're products. Looking forward to purchasing the entire Cuisinart kitchen! Everything. One or two pieces every month. I can't wait to get the steamer.
Customer review from cuisinart.com