CuisinartChefs Classic Enameled Cast Iron 7-Qt. Round Covered Casserole
Product details
Web ID: 9185456150 reviewssorted by Newest
Not using anymore
I bought this product about two years ago and it is chipped in many places. I just used it again last night and more chips appeared, I am not using it anymore. Not happy with this product.
Customer review from cuisinart.com
Response from cuisinart.com
Hello, We are so sorry to hear about the trouble you’ve had with your cast iron casserole. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900403313. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Loyal Customer For Life
I want to thank Cuisinart for being one of the best companies I have ever dealt. Thank you for replacing my defective white 9 quart casserole pot with a new one.
Customer review from cuisinart.com
White enamel wore off after only 2 years. Unhappy.
It was a great pot when first purchased, however after only 2 years, the enamel both chipped and wore off. So from a durability point of view it only gets 1 star.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your casserole. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319712. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Smooth Cooking!!
Cooked a chuck roast and veggies for the first use and loved how I didn’t need a bag. The clean up was so easy!!
Recommends this product
Customer review from cuisinart.com
I LOVE THIS COOKWARE!
Love this! Super easy to clean, great heat distribution!
Recommends this product
Customer review from cuisinart.com
Love it!
I have been wanting one kf these for a long time. I did some research and decided on Cuisinart. I'm so happy with the durability and easy to clean surface of the 7 qt dutch oven. I love that its dishwasher safe but i find myself jjst hand washing it.
Recommends this product
Customer review from cuisinart.com
Love this pot!
I love this pot! I received this as a Christmas gift from my Husband. The first thing I made was a one pot dish of fish stew made with Cod. Turned out perfect with nice even heating and large surface for sautéing. Also the color red is so beautiful and vibrant.
Recommends this product
Customer review from cuisinart.com
Chef’s Classic™ Enameled Cast Iron Cookware 7 Qt.
The first one I ordered had multiple pin holes in the enamel coating. I returned it and received a replacement. I didn't notice it at first but this one too has two small pinholes in the enamel. My concern is that they will serve as foci where additional erosion of the enamel coating will occur. My guess and disappointment is that a 2nd replacement, ie a 3rd one, will not be any different. Nevertheless, I have been using it for deep frying and will continue to use it hoping I am wrong about the enamel coating eroding.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear about the concerns with the enamel coating and understand why this would be disappointing. Our cookware is designed for durability, and we’d like the opportunity to review your unit to ensure it meets our quality standards. Please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900542387 so we can discuss your experience and determine the best next steps. We appreciate your feedback and are committed to your confidence in our products.