Product details
Web ID: 10496905Broken Latch
Bought this under a month ago and the latch broke my 4rth time using it. I liked the idea of the container but with a broken latch it's just going to clutter my already cluttered Tupperware cabinet.
Customer review from Bentgo
Response from Bentgo
Hi Dustin, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo All-in-One Salad Container breaking. This is not the experience we want for our customers. These containers are backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
I like it but!
Have had item for almost 6 months so I can review accurately. Latch cracked and broke a few weeks ago so don’t want to use outside home for fear will lose. Well still latch closed, but falls off after opened due to break. Wish compartments in top part just two so that higher volume of item cannot. Dressing cup hard to close if you fill to the top. I like the bowl, but maybe not so wide because it doesn’t fit in a standard lunch bag . Latch breaking under 6 months?!
Customer review from Bentgo
Response from Bentgo
Hi DeeL, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo All-in-One Salad Container breaking. This is not the experience we want for our customers. These containers are backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Great lunch box
Its great. So convenient
Dressing lid doesn’t close at all
I am very disappointed, I bought this salad box because I really like the brand, but the second time I used it the dressing lid doesn't close at all. I tried to use it like this and it was a complete disaster :( very sad because it is very nice box.
Customer review from Bentgo
Response from Bentgo
Hi Ursula, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the dressing container of your Bentgo All-in-One Salad Container not closing properly. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Lid Latches Break!
I have 3 of these and 2 are unusable due to what seems to be the common problem of the lid latches breaking. If you offered a replacement lid, I’d buy one.
Customer review from Bentgo
Response from Bentgo
Hi Etphonehome, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the latches of your Bentgo All-in-One Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Best salad container
Great for on the go salads. It keeps everything chilled and separate
Recommends this product
Customer review from Bentgo
Perfect!
Love it. Greens stay crisp and each component added is fresh. Not soggy from dressing. Fits well in my lunch bag
Customer review from Bentgo
Salad dress in container has no replacement option
Only dishwasher safe if the lid for the dressing container doesn’t fall through the cracks and melt. Given how small this piece is I’m dismay that they do not sell replacements. I now have an entire salad container that I can’t use at the same time as the others for meal prepping because it’s only barely dishwasher safe, and I can’t find a replacement piece. So only truly useful if you have a dishwasher that accommodates smaller parts on the top rack.
Customer review from Bentgo
Response from Bentgo
Hi SSbaker, Thank you for sharing your feedback about your Bentgo Salad Container. We’re sorry to hear that it hasn’t held up as expected after being washed in the dishwasher. While many Bentgo items are designed to be dishwasher safe, using the recommended care methods can help maintain the product’s durability and appearance over time. Our team would be happy to help review the best care practices and answer any questions you may have. Please feel free to reach out to us directly at support@bentgo.com or 657-275-3738, and we’ll gladly assist you. If you have your order details available, that will help us better support you. Thank you for bringing this to our attention, and we look forward to helping. Thank you, Jessica Bentgo Customer Support