Glass Leak-Proof Salad Container
Product details
Web ID: 12317754Did not last
I bought last Christmas but never used it till a few months ago. Only used about 5-6 times and the lid snaps broke! Stay away. Too expensive for the amount of times it has been used
Customer review from Bentgo
Response from Bentgo
Hi Unsatisfied721, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Sad
I bought this a few months ago and the seal would close after washing, and just a few min ago I tried again and the plastic fixture holding the wig on broke. I got a few usages out of it.
Customer review from Bentgo
Recommend besides the lid
Was great until the latch broke on lid. Seems that's everyone's issue. I only had for a year
Recommends this product
Customer review from Bentgo
Replacement parts after warranty.
Agree with others here. Great product until lid breaks. Warranty is all good if it happens in the 2 year period. But how do you get a replacement lid after the 2 years. Don’t want to throw it away when everything is still good. Make replacement lids for those of us who still use after 2 years.
Recommends this product
Customer review from Bentgo
Awesome until the lid broke =(
Really love everything about it, except the lid broke. After reading the other reviews seems like this is a common flaw. A replacement lid should be an option.
Customer review from Bentgo
Response from Bentgo
Hi Teach27, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. While replacement lids are not available at this time, this container is backed by Bentgo's industry leading 2 year warranty and we will be happy to replace it. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Lid is broken :(
I attempted to post a review last night, and I'm not sure it was processed. I absolutely love my salad bowl. The bowl itself is roomy for my veggies, and I appreciate the compartment for my salad essentials. However, the lid, the lid, the LID is broken. Educator here . . . if you know, you know. In a perfect world, I could simply reorder or receive a replacement lid. #SOS
Customer review from Bentgo
Response from Bentgo
Hi Educator1, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Broken lid, no replacement available
Hello, I received this product as a gift. Ive used on several occasions maybe about 14 times. My lid finally snapped and im having a hard time finding a replacement lid is really dont want to discard the whole thing as they are expensive.
Customer review from Bentgo
Response from Bentgo
Hi Lizzy, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Lids Break
I love it but both lids have broken now and my containers are useless
Customer review from Bentgo
Response from Bentgo
Hi Shanban, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lids of your Bentgo Glass Salad Containers breaking. This is certainly not the experience we want for our customers. These containers are backed by Bentgo's industry leading 2-year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support