Product details
Web ID: 12317754Nice Salad Container
I love this lunch box. Great for salad. However, the lid broke pretty quick. Can I just purchase the lid?
Customer review from Bentgo
Response from Bentgo
Hi Shih, We appreciate you taking a moment to share your experience with your Bentgo Glass Salad Container. We’re sorry to hear the lid or clips didn’t perform as expected. All Bentgo products are backed by our warranty, and we’re happy to help with a replacement. We can also provide guidance on care practices that can help extend the life of your container. Your feedback is invaluable and helps us continue improving our products. Please reach out to us directly at support@bentgo.com or 657-275-3738, and having your order details ready will help us get this resolved quickly. Thank you again for letting us know, we’re glad to assist. Thank you, Jessica Bentgo Customer Support
They're awesome - until they're not
This container is AWESOME - until it's not. i bought two of these salad bento boxes a little over a year ago. I do not use them often - honestly, MAYBE 3-4 times each over the past year. BOTH lids have broken, rendering them unusable!
Customer review from Bentgo
Response from Bentgo
Hi Tkself, We appreciate you taking the time to leave feedback about your Bentgo Glass Salad Container. We’re sorry the lid or clips didn’t hold up as expected. All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you. Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible. Thank you for bringing this to our attention, we’re here to help. Thank you, Jessica Bentgo Customer Support
Defective lid lock
I received as a Xmas gift. First use the lid lock broke off. Lovely bowl flawed lid lock design. Plastic hinges are weak and will not support that type of use. Will break all the time.
Customer review from Bentgo
Response from Bentgo
Hi DezRo, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lids. We understand how frustrating this must be, and we want to make it right. These containers are backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
The lids break easiily
We bought 2 of these containers a few months ago. They have been really convenient and great for my kids lunches. They are versatile and can be used for many meals, other than salad. I'm really disappointed because the clasps on the lid broke, and once this happens the containers become totally unusable.
Customer review from Bentgo
Response from Bentgo
Hi DevynLM, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lids. We understand how frustrating this must be, and we want to make it right. These containers are backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Beware the lid
I have three of these containers and I want to love them but sadly all three the clips on the lid have broken rendering them useless.
Customer review from Bentgo
Response from Bentgo
Hi Js78, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
The clips on the containers are no good
The clips on the containers are no good. They break very easily after four or five uses.
Customer review from Bentgo
Response from Bentgo
Hi Wl409, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Great but flaws
I really really like this product honestly changed my life when it comes to the capacity to be able to replacement part is really upsetting i just want a new lid and the same fork
Customer review from Bentgo
Response from Bentgo
Hi Gaga, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid and fork. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Horrible lids
I bought 2 a both lids broke within a few months and I can’t replace the lids. It’s really annoying
Customer review from Bentgo
Response from Bentgo
Hi Cmeg, Thank you for choosing Bentgo. We are sorry to hear about your experience with your Glass Salad container. We would love the opportunity to make this right. All of our products are backed by our industry-leading warranty, and we’re happy to help with a replacement. We can also provide guidance on care practices that can help extend the life of your container. Your feedback is invaluable and helps us continue improving our products. Please reach out to us directly at support@bentgo.com or 657-275-3738, and having your order details ready will help us get this resolved quickly. Thank you again for letting us know. We’re glad to assist. Thank you, Jessica Bentgo Customer Support