1650 Pet Hair Eraser® Upright Vacuum
Product details
Web ID: 5396105893 reviews
Clumsy
Loud, heavy, clumsy to operate and constantly has suction issues. We spend more time troubleshooting than vacuuming. Very poor product.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Oh no! We're sorry to hear this, Sam. Please visit canada.bissell.com/support or call us at 1-800-263-2535 so we can help.
Only useful first few months, wears out fast
(This review was collected as part of a promotion.) Bought from Canadian Tire, worked well for a few months, and that's all. Replacement filters are expensive. The seals are loose (?) and it just sprays dirt out as you push it along, like a lawnmower without a bag. The handle, cannister latch, etc , are made from brittle plastic that breaks easily. The hoses also disintegrate easily and even duct tape doesn't help. All it does is leave the parallel lines on your carpet so it looks like maybe it is cleaner, but it also redistributes the dirt as it goes. It is disgusting.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
It sounds as if the vacuum is obstructed. Please follow these troubleshooting steps to restore the suction power: https://support.bissell.com/app/answers/detail/a_id/3627 If we can help, please don't hesitate to reach out directly at canada.bissell.com/support.
Yes I would buy this cleaner again.
(This review was collected as part of a promotion.) The product is excellent in keeping our home clean. We have a Cairn Terrier and when her hair grows in the the cleaner is an excellent tool to clean the carpet.
Recommends this product
Customer review from BISSELL Homecare
Heavy
(This review was collected as part of a promotion.) We were surprised by how heavy it is, my elderly parents couldn't manage it. It does a decent job and is powerful but the hose is quite short so using the attachments is limited. Our power bar is now clicking and rattling and we don't see anything stuck in it, the closest service place is a couple of hours away and for the price, I'm not sure it's worth fixing anyway, but since we've had it less than a year, it is disappointing that it isn't working.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Sorry to hear of your experience, Andie - Thant's definitely not what we want to happen when using our machines! Contact us at support.bissell.com and we'll help with your vacuum.
Extremely disappointed
(This review was collected as part of a promotion.) Everytime i have to vacuum I get heated. I have equal amounts hardwood and carpets. With 2 large dogs I prefer to vacuum a sweeping causes the hair to fly around. This vacuum is notorious for spitting debri out behind it when vacuuming floors causing a bigger mess. The attachments have become pointless. The mini vacuum attachment stopped working shortly after we got it and when we try to use the other attachments there isn't enough suction to make it worth it. Vacuuming with my other vacuum was only a 10min job, with this vacuum my time has doubled because I'm constantly having to go over the same areas. I've had many bissel vacuums throughout the years, but this, by far, has been the biggest disappointment
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We're sorry to hear of your experience. You have a warranty on your BISSELL and we're always here to help! Please contact us at support.bissell.com so we can get you a working machine.
Definitely not a fan...
(This review was collected as part of a promotion.) I had high hopes for this vacuum. Unfortunately it turned out to be the worse vacuum i have ever purchased.. Where to begin..? 1st- No power. 2nd- Very heavy and awkward. 3rd- Handle for attachments very awkward to hold. 4th- Suction wand leaves black marks on floors and hole is too small to pick up muck of anything. 5th- Cord is super stiff material and doesn't straighten. 6th- The attachments connect at weird angles for use. 7th- There is a some kind of suction valve for if the hose gets jammed that is always opening and destroys any power the device has at all. I could go on..
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Sorry you're not happy with your vacuum, but we're happy to help with any issues you're experiencing at canada.bissell.com/support.
Worst vacuum cleaner ever
(This review was collected as part of a promotion.) This is the worst vacuum cleaner I have ever owned, it's terrible for picking up pet hair considering it's name. It is heavy, as it has no extension you have to bend over to get into corners and when you do that the vacuum falls over as its top heavy. All the attachments fall off at the smallest knock. Wish I had never spent my money on it, the biggest waste of money ever! Do not buy!
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We're so sorry to hear this, Jen. Our Consumer Care team would love to help with any issues you're having with your Pet Hair Eraser at support.bissell.com.
I wish I wouldn't have bought this.
Use to vacuum. Tried to use the power attachment for furniture. It doesn't work
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Sorry you're having trouble, Karen. We'd love to help! Please visit support.bissell.com for helpful troubleshooting or to contact our Consumer Care team for support.