BissellCrossWave® OmniForce™ Edge All-in-One Multi-Surface Cleaner
Product details
Web ID: 19718226Crosswave Edge
I bought the model 3933 bundle and this machine does a great job cleaning our tile floors. I especially like that it has the Edge Cleaning Roller that gets right up to the bas board, where my other floor cleaners leave about an inch and a half dirty area that they couldn’t get. This machine is a great improvement.
Recommends this product
Customer review from BISSELL Homecare
Don’t do it
This is my fifth time buying a Bissell Crosswave but my first cordless. I’ve given them as gifts previously because they’re life changin. This on not so much. Had problems From day one. Started leaking from where the clean tank Sits about a month after I got it. Finally getig replacement but zero percent recommend this one - I like the edge roller brush but this isn’t worth the $$
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Courtney, we’re sorry your CrossWave® OmniForce™ Edge has been leaking and disappointing from the start. That’s not the experience we want for BISSELL customers, especially if you’ve loved other CrossWave machines. We’re glad a replacement is on the way, and we’d like to help make sure it works as expected. Please reach out to us at support.bissell.com so we can assist further.
Bissell has outdone itself!
I started with the original Crosswave in 2017, which I loved so much, but this new, improved version blows the old one out of the water! It's like they took the old one and fixed all the little nit picky complaints I had about it - the gap, the awkward and messy cleaning tray among other things, and made it absolutely perfect. The cleaning power is amazing and I LOVE not having the gap by the baseboards and edges! I have a Husky and she sheds her body weight in hair, but this is no problem for the Crosswave! It finds hair that I didn't even notice before. Taking apart the innards to clean is also improved - the pieces just go back together more smoothly than the old one. The automatic cleaning cycle is amazing - just pour the fresh start solution in the tray and push the button! I was initially disappointed with the battery life, but then I realized that I had it on high-power mode for almost 40 minutes straight before it died, and that didn't seem too unreasonable to me. I have yet to use the battery to completion in the mid-power mode (which cleans just fine!); I take that as a good sign that the battery life is as advertised. I can't think of a single negative thing to say about this product. Cleaning is fun again! :)
Recommends this product
Customer review from BISSELL Homecare
A Great Machine
I love the all in one feature especially for our Cabin up North
Recommends this product
Customer review from BISSELL Homecare
Best by for me .
I really love the performance of my bissell and the lightness of it. I have a medical condition and it was very important that I could operate it . Very satisfied. Thank you.
Recommends this product
Customer review from BISSELL Homecare
The easiest to use
This is without a doubt, the best floor cleaner I've ever owned. It's cordless and very easy to use. I was able to do my kitchen and dining area using only 20% of a full charge. I first vacuumed and then cleaned it all with the same cleaner. I also used it on a couple of spots on area rugs too.The edge cleaner does such a great job.
Recommends this product
Customer review from BISSELL Homecare
Streaks Galore
Love the ease of use and ability to perform dry and/or wet vac. However, the 1/2 plastic piece that is used to attach the roller left a 1/2 inch area that was not cleaned and left a 1/2 inch void in the wet feature. This resulted in streaks. Additionally the edge technology did not work. There was a large gap at my baseboards again leaving streaks when mopping. I had to return and pay for a return label even though the machine didn't work. Very dissapointed.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Bobbie. We're sorry you're not satisfied with the machine. We value your feedback and are here to help. Please contact BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for assistance.
Worst vaccum Don’t buy it
Worst vaccum ever. My husband instist me to buy this for our home because we have 1 year old child but totally waste of money vaccum i can not even use it one day in a week it always gets different errors. Even if i deep clean everytime all of the parts of vaccum still it doesn’t work. Everyday we both regreting our purchase.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We’re sorry to hear your cleaner is giving you so many errors—that’s definitely not the experience we want for you. These issues often come from a sensor or assembly problem, and our team can help get it working properly. Please reach out at support.bissell.com so we can make this right.