MultiMix Hand Mixer
Product details
Web ID: 10147147Fragile
had for 2 yr ( its not inexpensive ) both blenders whisks broke off - cant source new parts help please
Customer review from Braun
Response from Braun
Thank you for your feedback! We're sorry that both whisks broke off, and we will gladly assist you. This unit includes 3-year warranty coverage. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
Poor quality
The whisks are of poor quality. They bend and twist if touching the side of a mixing bowl while beating egg whites! This happened 3 times. I have been beefing 3GS for. Ore then 30 years and never had this happen. Instead of offering g replacement whisks Brown replaced the entire unit 3x, great. What a waste and how terrible for the environment. I now have 3 motor units and 6 kneading attachments and 3 pairs of broken whisks. Needless to say that I have changed brands and now have a hand mixer from a different manufacturer with sturdy whisks
Customer review from Braun
Response from Braun
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
Beaters plastic cheap
Plastic on beaters broke just after a couple of used.
Customer review from Braun
Response from Braun
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578. Thank you.
Lasted about 2 months
I bought this mixer to start making my own bread. It lasted about two months before it started making weird rattling noises inside and pieces of plastic started falling out of it. I would not recommend this mixer if you want something that lasts.
Customer review from Braun
Response from Braun
Hello. Thank you for leaving your review. We truly appreciate you taking the time provide us with this feedback. We truly regret not providing you with a smooth experience and we would love to correct this matter. Please contact us at (800)322-3848. We are open Monday - Friday between the hours of 9:00 AM - 8:00 PM EST. Please refer to ticket number 3972560 and request a review specialist. Thank you.
Excellent produit et livraison rapide
Excellent produit.Qualite bien connue depuis des années.
Recommends this product
Customer review from Braun
Black Braun mixer with tons of Brawn
Sleek, comfortable, power mixer. Replacement for mixer from 1984! Gift to myself. Speeds are on a sliding scale, like a dimmer switch. Hand held design thoughtful - spreads out the weight of the mixer so not top heavy. Boy, the mashed potatoes were tasty - now to put it to more use. Read several site regarding reviews of mixers - this one got very good reviews and it deserve it.
Recommends this product
mixing jewel
Light weight and easy to use.
Go to appliance in my kitchen
This is my go to appliance and use it almost everyday. I also have other appliances from the brand and never had any issues.
Recommends this product
Customer review from Braun