TriForce Pro Power Blender JB9040BK
Product details
Web ID: 13078580Ratings & Reviews
103 customer images
Excellent Blender
This blender is so great. We make smoothies and shakes with it. I even blend coffee beans with it. I highly recommend it. Braun is a great company.
Recommends this product
Customer review from bloomingdales.com
Had problems with the order.
Never used it, was returned.
Response from Macy's
Thank you for your review, Georgette. We apologize for the issue you experienced with your Macy's order, and we regret that you decided to return the item. This is not the experience we strive to provide our customers. We take every concern seriously when designing our products and creating our policies. We will ensure that your feedback is communicated to Macy's.
Worst Return Experience
Bought this Braun TriForce Blender through the app in November 2024 and had it delivered to store. It was a Christmas present, so it was not opened until late December and not used until late January. Used it only 4 or 5 times, for smoothies, and it was fine until it became several times louder than before and caused the smoothies to smell and taste like oil! Tried it a few more times and same result. I contacted Braun and they asked for a video of the noisy blender and some other data but first suggested trying to return it to Macy's. Checked the Macy's Return site and saw that no returns after 30 days so I tried the online customer service chat. First dude simply said "it's beyond 30 days so we have no options to offer you and ended the chat without warning! Second dude said same thing, but kind of scolded me for not returning it within the arbitrary 30 days. I asked if I could try returning it to the store and he was non-committal. I'm off to Macy's store to plead my case.
Response from Macy's
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Braun Triforce Pro blender
I upgraded from a ninja blender. This Braun blender is incredibly powerful. I am very happy with this purchase. I make a great deal of soups and smoothies and it has worked beautifully.
Recommends this product
Response from Macy's
Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are.
It’s a heater
The blender heats smoothies containing frozen and refrigerated items to lukewarm.
Customer review from Braun
Response from Braun
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-888-335-6644.
Powefull
Powerful, I bought one for myself two years ag. After my daughter used it she liked it so muc. Then I bought another one about three months ago for my daughter.
Braun is # 1
Excellent product, excellent brand ! My wife uses it every day and is very happy with her choice. It’s very user friendly and easy to operate. Highly recommended.
Recommends this product
The best blender you will ever own
I am very glad with this purchase. Braun blender is the best in the market. The blade is German made. It purées and liquifies without leaving any pieces. It is very powerful. It is pre-programmed to do different functions such as smoothies, soup, ice crush etc. it is the best purchase I ever made. Grab it while it is available. I highly recommend it.
Recommends this product