CalphalonPremier Ceramic Nonstick 11" Square Griddle
Product details
Web ID: 1921763047 reviewssorted by Newest
Not induction compatible
I bought this pan because the description says it works with an induction cooktop. It absolutely does not. It is aluminum and is not induction compatible. Very disappointed. Macy’s your ad is incorrect!!!!!
Response from Macy's
Hello Terri,
Thank you for reaching out to us with your feedback on our Premier Ceramic Nonstick 11" Square Griddle. We're sorry for any confusion regarding the product description. This griddle is not compatible with induction cooktops, and we understand how disappointing it is to purchase an item that does not meet your cooking needs.
We appreciate you bringing this to our attention and apologize for the frustration this experience has caused.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Calphalon® Consumer Care.
Heavy enough for use on gas range.
Excellent non-stick surface for pancakes, crepes, or French toast. Heavy enough for use on gas range. Nice product!!!
Recommends this product
Great Griddle
Great griddle. It looks nice, is nonstick and cleans easily
Recommends this product
Poor Quality
Nonstick poor quality. Stopped working after few weeks. Everything is sticky now.
Customer review from calphalon.com
Bad quality
This griddle is the worst I’ve ever bought, everything sticks to it, terrible I regret buying it
Response from Macy's
Hello Isa!
I’m very sorry to hear about your experience—having food stick to the surface can be extremely frustrating, especially when you’re expecting a nonstick performance from your griddle. This is certainly not the experience we want you to have with your Calphalon Premier Ceramic Nonstick Griddle.
In some cases, sticking can occur if the pan is preheated too long while empty, used over excessively high heat, or if a small amount of oil or butter isn’t applied (ceramic nonstick surfaces typically perform best on low to medium heat with light lubrication). Residue buildup from previous use can also affect release over time.
We truly regret that this product did not meet your expectations. If you would like help with care tips, troubleshooting, or exploring possible solutions, please don’t hesitate to contact us directly through our official website. Our team will be glad to assist you.
We’re available Mon.-Fri. 9 am – 5 pm Eastern Time.
Thank you!
Calphalon Consumer Care Team
Form over function.
This pan was a Christmas gift and after 8 months of use I am prepared to say what I have been thinking since it was about a month old… This is the most over-priced and underperforming “non-stick” pan I have ever used. I’m not sure why but everything sticks to this. Unless you use a ton of oil just about anything sticks pretty much immediately. Not to mention that it is difficult to clean. Ready to say goodbye to all of the frustration and get something that actually works.
Customer review from calphalon.com
Great Griddle
I have used the griddle to make grilled chicken and pancakes both came out perfect. The long handle is nice so it doesn’t get too hot. Very easy to clean I love it.
Recommends this product
Customer review from calphalon.com
horrible
This cost a lot of money, but we bought it what a disappointment. Now the time pass for me to return it so that is why i am writing this review I hope someone review it and give me back my money because it burns your food, I made pancake and it got stuck to it I had soak it for overnight poured baking soap and vinegar then it clean a little but still like a black stain on it. Also, it does not sit on the stove flat it tilts up look at the picture. I would have like to return it is expensive and overpriced not worth it don't NOT BUY.
Response from Macy's
Hello. Thank you for sharing your experience with the Calphalon® Premier Ceramic Nonstick 11-Inch Square Griddle.
We are truly sorry to hear about the issues you experienced with food sticking, staining, and the griddle not sitting flat on your stovetop. We understand how frustrating this must be, especially given the investment you made in the product and the fact that you are now outside the return period.
For care and performance, we recommend using low to medium heat and avoiding cooking sprays, as these can contribute to buildup on ceramic nonstick surfaces. Hand washing with a soft sponge and mild dish soap is also recommended, while abrasive cleaners and scouring pads should be avoided.
Because the griddle does not sit flat on your stovetop, please reach out to us directly with your product and purchase details. We would be happy to review the issue and discuss the available options for assistance.
Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Calphalon® Consumer Care