Premier Hard-Anodized Aluminum Nonstick 13" Deep Skillet with Lid
Product Details
Web ID: 17557470The perfect pan
I wanted a 14” pan but found them too Unwieldy To lift With food in and too low a wall for the cooking I wanna do. And then I found this 13 inch lidded pan. It’s perfect
Recommends this product
Great product, but contains PTFE
We received this pan as a wedding gift and loved it! It is a great size and heavy duty. However, when I went back to the website to order a smaller one for our kitchen, I realized it is made with PTFE, better known as TEFLON, which is made with compounds considered forever chemicals that are possible carcinogens.
Customer review from calphalon.com
Terrible handle
Strange shape of the handle makes the pan unusable. It can’t be tightly gripped. If you do try and grip tightly its edges hurt.
Customer review from calphalon.com
Warps easily.
Would not buy again. Have a glass stovetop and it warped within the first use of heating up. (I let it cool naturally - I do not throw under water as soon as I'm done cooking.) Has gotten progressively worse over time. Warps at the bottom center so maybe a gas stove where it might be "cradled" (for lack of a better term) might work better. It cooks ok, and the non stick has lasted for a year so far, but as far as even cooking it doesn't happen. Also, I see it's unavailable now so that might be why...
Customer review from calphalon.com
Bigger is better
It was a gift for my daughter for Christmas. She loved the size of the pan. I did too. I plan on buying another one for myself.
Recommends this product
Customer review from calphalon.com
Perfect size and shape for larger meals!
Love the size and shape of this pan! It's nice and deep so it's easy to stir food even when the pan is full. Nonstick works great and it has a great weight and feel to it, I look forward to pulling this out of the cabinet!
Recommends this product
Customer review from calphalon.com
Great product. NO customer service.
This calphalon pan is great as far as the product itself. The nonstick Hard-Anodized coating is the best surface available as far as I'm concerned I speak of this from an older 12 inch pan that I have used for several years. The glass lid fits very well and the handles have a good design. The reason I have given only 3 stars is because the calphalon customer service is not good at all. I had a recent very bad experience with trying to communicate with them through their website message center. They never acknowledged the message I sent. I attempted calling on the website supplied phone number during their listed active hours and after getting through the barrage of selections of their phone bot then I got a generic recorded message telling me to call back later because they were busy. but didn't mention when to call back that they would be able to answer. No customer service- very poor.
Response from Calphalon Consumer Care
Hello.
Thank you for your feedback, and we’re thrilled to hear that you appreciate the quality of our pans, including the nonstick coating, glass lid, and handle design. We sincerely apologize for the frustrating experience you’ve had with our customer service.
We strive to provide exceptional support and understand that this experience didn’t reflect our commitment. We’re currently working to improve response times across our channels. If you still need assistance, we recommend trying our support team again at the listed phone number or via our website’s message center. Alternatively, you can contact us through our social media channels, where we aim to respond promptly.
Your comments are invaluable to us, and we’ll use them to improve our service.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Calphalon® Consumer Care
Nice Pan, Hot Handles
Deep, heavy pan for high heat cooking. Stainless handles are supposed to be cool handles but they are not, they get very hot.
Customer review from calphalon.com