Pixi Fountain, Light Blue
Product details
Web ID: 2402733269 reviews
Life saver
I love this fountain. The best feature for me is the auto turn off. I can't tell you how many motors I have had to purchase.
Customer review from CATIT(R)
Response from CATIT(R)
Hi Tammie! We're so glad to hear that our fountain has been a life saver for you! We look forward to providing you with more convenient features in the future.
The quality is just not there for the pump
I've had my Pixi fountain for just over a year, and have gone through three total pumps; the third just failed today. They simply do not stand the test of time. It's a shame because my cat has definitely loved using the fountain.
Customer review from CATIT(R)
Response from CATIT(R)
Hello Jonathan, we're sorry to hear about your experience with the pump on your Pixi fountain. Have you removed the impeller from the motor unit to check the well area and make sure there isn't any debris that could be causing the impeller to not spin correctly? If there is debris or slime in the well area, the magnetic impeller cannot make a connection to the motor unit and will prevent it from spinning. If you have not done so, please remove the impeller from the motor and rinse it off. Clean out inside the motor with a small brush or Q-Tip, then rinse out the motor unit as well. Place the impeller back in the motor and plug it in briefly to ensure the impeller is spinning before re-assembling the unit. Please refer to the videos at the following links: Catit Pixi Fountain: https://youtu.be/TFKLtylo828 If this does not resolve the issue, please reach out to our customer service team for assistance with this.
Let’s see how long it lasts!
I like this design and so do my cats. It’s easy to clean and not fussy. My first one lasted not quite a year. The pump stopped working. I’m curious to see how long this one will last.
Customer review from CATIT(R)
My cats love it!
My cats have taken a little time to adjust to this fountain, but they absolutely love it! The best part I like is that I can quickly see if it needs filled by the color of the nose. Great great product!!!
Customer review from CATIT(R)
Response from CATIT(R)
Hi Laura! We're thrilled to hear that your cats are loving the fountain! We look forward to providing you with more fantastic products in the future.
My cat loves this fountain
My cat has been using this fountain for 6 months and has stopped begging for me to turn the faucet on!
Customer review from CATIT(R)
Response from CATIT(R)
Hello Joyce! We're delighted to hear that your cat is enjoying the fountain and no longer begging for the faucet. We look forward to providing more purrfect products for your furry friend in the future!
My Cat loves it!
The best thing for a cat… they love moving water and my cat drinks a lot more water now that she has it.
Customer review from CATIT(R)
Cute but shortlived
I loved this fountain at first but the pump stopped working after only a month or two
Customer review from CATIT(R)
Response from CATIT(R)
Hi H, We're sorry to hear you are having an issue but we would be happy to help! Have you removed the impeller from the motor unit to check the well area and make sure there isn't any debris that could be causing the impeller to not spin correctly? If there is debris or slime in the well area, the magnetic impeller cannot make a connection to the motor unit and will prevent it from spinning. If you have not done so, please remove the impeller from the motor and rinse it off. Clean out inside the motor with a small brush or Q-Tip, then rinse out the motor unit as well. Place the impeller back in the motor and plug it in briefly to ensure the impeller is spinning before re-assembling the unit. Please refer to the video at the following link: youtu.be/TFKLtylo828 If this does not resolve the issue, please contact our Customer Service team. A member of the team would be happy to assist you further. They can be reached by emailing saymeow@catit.us. Thank you.
PIXI Fountain
Easy to set up. My kitty is slowly adjusting. Taller than she was used to. Much quieter
Customer review from CATIT(R)